Duty Manager

Seda Manila Bay is looking for a Duty Manager who can help oversee daily hotel operations, ensure smooth guest experiences, and support our teams throughout each shift. If you have a strong background in front office or hotel operations, we’d be happy to hear from you.

What You’ll Do

• Oversee hotel operations during your shift and address any concerns

• Support the Front Office team in managing check‑ins, check‑outs, and guest requests

• Handle guest issues and ensure timely, thoughtful resolutions

• Coordinate with all departments to keep operations running smoothly

• Monitor lobby and guest areas to maintain safety, cleanliness, and service standards

• Assist with reports, documentation, and shift handovers

• Guide and mentor staff to uphold service quality

What We’re Looking For

• Experience in hotel operations, ideally in a supervisory role

• Strong decision‑making and problem‑solving abilities

• Confident communicator who can work well under pressure

• Organized, calm, and attentive to detail

• Able to lead a team and support staff across departments

• Willing to work flexible schedules, including weekends and holidays

Job Types: Full-time, Permanent

Benefits:

• Employee discount

• Health insurance

• Paid training

• Staff meals provided

Ability to commute/relocate:

• Parañaque: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Hospitality: 5 years (Required)

Work Location: In person