In-Home Sales Specialist

Company Overview:

Lowe's Companies, Inc. is a Fortune 500 home improvement company serving approximately 16 million customer transactions weekly across the U.S. With over 1,700 stores and about 300,000 associates, Lowe's is committed to creating safe, affordable housing and supporting communities through innovative solutions and expert service.

Role and Responsibilities:

• Discover customers' needs and offer solutions through Lowe's services or products.

• Develop expertise in product offerings to serve as a trusted resource for clients.

• Meet and exceed sales objectives by generating and driving new business opportunities.

• Maintain strong relationships within assigned territory through active engagement in the store and region.

• Provide SMART customer service in alignment with Lowe's policies, procedures, and programs.

• Listen to and respond promptly to customer and employee questions, walking them through projects when needed.

• Communicate stock, special order merchandise, feature benefits, application, and warranty information.

• Build client relationships by asking qualifying questions to fully assess needs.

• Overcome objections by understanding client motivations and project goals.

• Capture accurate measurements, confirm product selections, review next steps, and secure follow-up commitments.

• Follow up with clients who have not made a buying decision, especially during promotions.

• Confirm appointments with clients 24 hours in advance.

• Prepare for appointments by coordinating calls, products, and activities.

• Work with contractors and/or installers to quote, sell, and produce accurate jobs.

• Keep appointment calendar updated for scheduling purposes.

• Provide detailed updates to the Services Territory Sales Manager during one-on-one meetings.

• Deliver project documentation to the store for accurate and timely processing.

• Maintain project folders, ensuring all paperwork is completed per policy.

• Maintain collateral, samples, forms, and paperwork in clean and prepared condition.

• Follow all safety requirements when visiting customers or while in-store.

Required Skills and Experience:

• High School Diploma or GED.

• 1-2 years of residential construction experience (e.g., home building or renovations) or face-to-face sales experience.

• Valid in-state driver's license, reliable transportation, and ability to pass MVR screening per company requirements.

• If required by local or state law, obtain salesperson license or pass the requisite licensing exam within 60 days of hire.

Preferred Qualifications:

• 1-2 years of experience using Lowe's or similar selling CRM systems (e.g., M2O).

• 1-2 years of in-home or commission-based sales experience.

Compensation and Benefits:

Competitive salary with total compensation opportunities for top performers of $150,000 and above (base annual salary of $40,000 plus commission).

Pay range:

$40,000.00 annually. Starting pay may vary based on position, location, education, training, and experience. For information on benefits eligibility and details, visit the Lowe's careers site.

About Lowe's:

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.