Key Responsibilities
- Client Data & Reporting Assist in collecting, analyzing, and organizing client KPIs and CRM reports Provide boutique teams with regular data insights to drive clienteling actions Support the monitoring of client outreach and performance across markets Perform structured and high-impact analyses across departments to support business needs Support the database management procedures: access rules, reassignment, merger, flagging Implement and monitor one to one clienteling camapaigns and newsletters Client Communications Campaign Support Assist in tracking ROI and preparing post-event recaps Coordinate boutique needs collect data regarding clienteling animations Assist in invoicing and supplier payments Boutique Collaboration Act as a key point of contact for boutiques on client-related topics Help collect qualitative feedback and share best practices Coordinate inter-boutique deliveries across Europe and support overall office organization
- PROFILE Strong organizational and analytical skills Excellent communication and collaborative attitude Fluency in English (other European languages are a plus) Proficiency in Excel and PowerPoint is a must Flexible, proactive, and eager to learn in a fast-paced environment Genuine interest in the luxury retail and client experience
What We Offer
First-hand experience in the heart of client strategy for a luxury Maison Exposure to international markets and direct collaboration with boutiques A dynamic, cross-functional environment to grow analytical and project skills
