Product Manager

Product Manager | JobID: 07639Japan | Full RemoteAnnual Salary: Up to JPY 10,000,000Employment Type: Full-time

About the Company

A fast-growing AI startup building next-generation customer experience and contact center solutions. The company develops an AI-native platform that helps enterprises analyze customer interactions, automate workflows, and make better business decisions using advanced AI technologies. With increasing adoption among large organizations, the company is entering an exciting growth phase and expanding its product team.

Role Overview

As a Product Manager, you will help shape the future of an AI-powered SaaS platform by identifying customer needs, defining product direction, and working closely with engineers and designers to deliver valuable solutions.

This role is ideal for someone who enjoys customer-centric product development, product discovery, and working in a fast-moving environment where they can have a direct impact on both the product and business growth.

What You'll Do

• Conduct user interviews and analyze customer feedback to gain deep customer insights
• Identify customer challenges and validate product hypotheses
• Lead product management activities for new features and product improvements
• Collaborate closely with engineers and designers throughout the product lifecycle
• Drive customer-centric product discovery and solution development
• Contribute to product strategy and long-term product growth

What We're Looking For

• 3+ years of Product Management or Product Development leadership experience
• Experience gathering customer insights and translating them into product improvements
• Experience working closely with cross-functional product development teams
• Fluent Japanese communication skillsNice to Have
• Product Owner experience
• SaaS industry experience
• Product strategy, market analysis, and roadmap planning experience
• Experience launching new products, services, or businesses
• UX Research experience
• Software Engineering backgroundWhy Join?
• Full remote work within Japan
• Opportunity to build an AI-native product from the ground up
• High ownership and visibility within a growing organization
• Direct impact on product direction and business growth
• Opportunity to contribute to a product with global ambitions
• Collaborative environment focused on innovation and customer valueWe still have more positions available across different roles. If this isn't the perfect fit, explore our other openings and feel free to apply!