Business Development Manager – Luxury Jewellery, Watches, Gifts

Business Development Manager – Luxury Jewellery, Watches, & GiftsMy luxury retail client based in South Dublin City Centre specialises in high end diamond jewellery, watches, accessories and gifting.

They have a created a brand new and exciting role of Business Development Manager; a position that will come with a lot of autonomy and visibility.

This person will be crucial in attracting corporate customers and VIP clients, whilst working with the retail team in creating a first-class customer experience across all three stores.

As Business Developer you will build a pipeline of high-value accounts, working with the broader retail and marketing team on ways to drive sales into the business and support long-term growth.

You will design and roll out a client relationship programme that measurably improves retention and average sale value.

You will also elevate the wider sales team's approach to client relationship management through active mentoring and best-practice coaching.

You must be sales driven, have excellent presentation and negotiation skills and most importantly must have a genuine passion for luxury retail. Salary and Package€55k-€65k may be negotiable but must reflect experience6% Pension ContributionLife Assurance Responsibilities for the job of Business Development Manager:

• Drive corporate sales and events across locations, targeting businesses in financial services, legal, hospitality, and professional services
• Leverage an existing network and collaborate with the sales team to identify, engage, and convert new corporate opportunities
• Partner with Marketing and Store Managers to design tailored corporate client experiences that reflect the brand's luxury positioning
• Act as the primary point of contact for key accounts, delivering a consistently high-touch, personalised experience
• Build and maintain consistent standards of communication and service quality across every client interaction
• Design and execute a VIP client programme including private shopping sessions, exclusive previews, and product launch events
• Implement client segmentation strategies and use CRM tools to manage data, generate actionable insights, and personalise outreach at scale.

Coach the sales team on clientelling best practices, communication standards, and brand-aligned customer experience.

Track, analyse, and present KPIs, including retention rates, satisfaction scores, and customer lifetime value, to senior leadership on a regular cadence. Ideal Requirements for the job of Business Development Manager:

• Minimum 2 years' experience in business development, corporate sales, or key account management within luxury retail, premium hospitality, or a high-end B2B environment
• Proven track record of meeting and exceeding commercial targets in the Irish market
• Confident operating at C-suite and senior decision-maker level for corporate engagement
• Hands-on proficiency with a CRM platform (HubSpot, Salesforce, or similar) for pipeline management and performance reporting
• Full, clean Irish driving licence and car for client visits