At Zaver, we develop innovative payment solutions to accelerate the revolution of mobile payments and enable a frictionless shopping experience. Working with us you will make a real impact, both within the company and the industry. With the right mindset and ambition, you will find a lot of room to grow and thrive. Right now, we are growing rapidly and looking for customer-obsessed all-star players to join our teams.
We’re a bunch of techy, passionate, and hard-working friendly people.
What You'll Do
- Manage incoming cases to our customer support via phone, chat, and email
- Office Manager responsibilities, ensuring a well-organized workspace
- Proactively help customers by analyzing customer transactions
- Track customer health metrics Be the voice of the customer; bring real customer insights to the product development team
- Make our customers our super-ambassadors Make a real impact by challenging the status quo
- You’ll be the first point of contact for our customers, with one goal: to keep our customer base happy while expanding.
- Your personal drive, people skills and diligence is what will make a difference.
- You are laser-focused, executional and a team player.
- No issue is too small or too big - you’ll do whatever it takes to find a solution.
Qualifications
- You must be fluent in English, Norwegian and Swedish (written and spoken)
- Background in customer service or administrative work, ideally with phone and email communication
- Let’s challenge legacy solutions together and make some waves within payments ⚡Zaver is a Swedish fintech-startup founded in 20
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- The mission is to challenge legacy giants within the industry, and develop innovative payment experiences in order to accelerate the movement towards mobile payments, both online and offline.
- Since we launched our product commercially in 2019, we’ve gone from zero, to processing billions of SEK in transaction volumes - a result of hard work, customer-oriented mindset, and passionate people who want to make some real impact.
