(Senior) Operational Assistant - based in Luxembourg

This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support.

• The EIB, the European Union's bank is seeking to recruit for its Portfolio Management & Monitoring (PMM)
• Joint Middle Office (JMO)
• Intermediated Lending Division (IL)
• Implementation, Delinked RS and Central Allocation Unit (IDCA) at its headquarters in Luxembourg a (Senior) Operational Assistant
• This is a full-time position based in Luxembourg.

This is a full time temporary position at grade 1/2.

The term of this contract will be 1 year; as this is a temporary replacement assignment, no extension or conversion of the contract is foreseen.

Panel interviews are foreseen as from July 2026.

PurposeAs a (Senior) Operational Assistant, you will provide comprehensive assistance to the team members for the implementation of Intermediated Lending operations, in order to contribute to the efficiency and performance of the team’s overall activities, including inter alia timely and accurate allocation processing, monitoring activities and administrative support.

Specific post EnvironmentPMM Directorate monitors counterparts and contracts and acts on contractual events under its responsibility, as well as on distressed transactions, to protect the EIB's financial interest and reputation.

The Directorate is responsible for the Financial Monitoring, Event Resolution and Restructuring of (i) EU and non-EU counterparts, (ii) EU and non-EU fully invested funds and equity as well as (iii) EU and non-EU private sector distressed transactions.

The Intermediated Lending Division (IL) hosts three units: Management of MBIL and Eligibility (MME), Implementation, Delinked Risk Sharing and Central Allocations (IDCA) and Linked Risk Sharing and Special Activities (LSA) Units.

The units are jointly responsible for monitoring of the intermediated products and their post-signature follow-up activities, including managing of allocations and eligibility checks under various EIB products.

The Implementation, Delinked RS and Central Allocation Unit (IDCA) is responsible for implementation and coordination support for the entire division, monitoring and exposure management of delinked risk sharing transactions, and allocation processing. The latter is the core responsibility of the Central Allocation Team (CAT).

The Central Allocation Team manages the allocation and monitoring processes under Multi-Beneficiary Intermediated Loans (MBILs), including microfinance operations, as well as the additional portfolio allocations under certain types of Guarantee products (Delinked RS).

Operating NetworkThe (Senior) Operational Assistant will report to the Head of Unit and will work with other members of the Unit.

AccountabilitiesAllocation processPerform eligibility controls and sample checks on allocation requests, with the help of available IT tools.

Summarise the results of eligibility controls and communicate them efficiently to the responsible team members.

Upload allocations into internal systems in a timely manner and issue Allocation Letters.

Perform allocation-related monitoring activities including i.e. checking compliance of financial intermediaries with certain contractual provisions.

General administrative supportFormat and send Side letters, Allocation Letters, End of Allocation Reports and other relevant documents. Manage the filing of documentation related to the Unit’s activities, ensuring timely and accurate archiving in line with internal guidelines and naming conventions Maintain and update databases as required.

Support the management of the Unit’s shared mailbox.

Contribute to improving allocation processes by supporting the development of best practices and shared monitoring tools.

TeamworkCollaborate with team members to ensure timely delivery of tasks, effective information flow and achievement of objectives.

Provide support and guidance to new colleagues on procedures and ways of working, where appropriate.

Contribute to a positive and collaborative team environment.

Provide back-up support to other assistants as needed.

Qualifications

• Secondary level education, complemented with a 2-year certification in a relevant field (e.g. secretarial studies, business administration), or secondary level education with equally qualified experience in a relevant field.
• At least 3 years of relevant professional experience in an administrative or operational position.
• Demonstrated ability to learn and utilise new technologies and digital tools such as AI.Excellent knowledge of standard MS Office Tools (Word, Excel, Power Point).
• Excellent knowledge of written and spoken English and/or a good command of French*. Knowledge of any other European language would be an advantage.

Competencies

• Find Out More About EIB Core Behavioural Skills Here
• To find out more about our eligibility criteria click here(*) Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire.
• As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development.
• Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process). Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL). The Bank offers appropriate training support.
• We hire and value talent with unique characteristics, creating a work environment where they can be themselves.
• We believe that Diversity, Equity and Inclusion makes us a performing and innovative organisation.
• We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation, disability or neurodiversity.
• If you require reasonable accommodation during the recruitment process due to a disability, neurodivergence, or a chronic health condition, please contact the EIB Recruitment team Jobs@eib.org who will manage your request appropriately.
• By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group.
• In case of selection for the position, you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation.
• This is an open campaign to consecutively fill open positions.
• The campaign will remain open until position is filled.
• Applications will be reviewed in order of receipt.