This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per weekOverview:M&T Bank is seeking a highly analytical, collaborative Strategic Operations professional to help leaders plan, track, and deliver a portfolio of high-priority work across multiple businesses and functions.
Day to day, this role turns “what we need to do” into a clear plan and a set of decision-ready updates—building simple but durable project artifacts (combining scope, milestones, risks, dependency & stakeholder maps) - translating quantitative & qualitative data and business updates into concise insights, and creating executive-ready materials (briefing decks, status readouts, options/recommendations). The ideal candidate can bring structure to evolving priorities, run an effective operating cadence with partners, and communicate clearly with stakeholders at all levels, including senior leadership.
Primary Responsibilities
- Lead complex, cross-functional initiatives from planning through execution, including defining scope, objectives, deliverables, timelines, risks, dependencies, and stakeholder roles.
- Bring structure to ambiguous business problems by clarifying priorities, organizing workstreams, identifying key decisions, and establishing a practical path forward.
- Analyze data, updates, and business context to identify trends, risks, gaps, and non-obvious insights that inform decision-making.
- Develop executive-ready materials including presentations, briefings, project updates, recommendations, and decision support for senior leaders.
- Partner with stakeholders across business lines and functions to gather requirements, align priorities, manage expectations, and drive initiatives forward.
- Monitor project performance and execution risk including scope, schedule, budget, dependencies, issues, change controls, and corrective actions.
- Exercise sound judgment and influence by determining when to escalate, when to independently resolve issues, and when to respectfully challenge assumptions or direction.
- Support strategic transformation and operational improvement through process enhancement, change management, reporting, and execution support.
- Maintain adherence to risk, regulatory, audit, compliance, and internal control standards in accordance with M&T Bank requirements.
- Promote an environment that supports belonging and reflects M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
- Core
Competencies
- Operating in ambiguity Structured thinking and problem solving Strategic analysis and data-driven storytelling Executive communication and presentation development Stakeholder management and influence Judgment, prioritization, and escalation discipline Cross-functional project and initiative management
Education and Experience Required
Bachelor’s degree and a minimum of 4 years’ proven project management experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ project management experience.
Strong analytical, critical thinking, communication, and problem-solving skills.
Experience managing complex projects, initiatives, or workstreams involving multiple stakeholders or functional areas. Experience translating complex information into clear insights, recommendations, presentations, or executive-level updates.
Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint. Demonstrated ability to work independently, manage ambiguity, influence stakeholders, and bring structure to evolving priorities.
Preferred Qualifications
- Experience in financial services, technology, operations, or another highly regulated industry.
- Experience supporting strategic transformation, organizational change, process improvement, or enterprise-wide initiatives.
- Familiarity with data visualization or reporting tools such as Power BI or Tableau.
- Experience working with senior leaders, cross-functional teams, or matrixed organizations. #HybridM&T Bank is committed to fair, competitive, and market-informed pay for our employees.
- The pay range for this position is $89,600.00 - $149,300.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
- Location
- Buffalo, New York, United States of America
