Operations Manager

📍 Central London (On-site, 5 days per week)Our client is a fast-paced and growing recruitment agency in the heart of London with a global reach. Their team is ambitious, energetic, and dedicated to delivering exceptional results for our clients and candidates alike. They have a strong culture of collaboration and high performance.

Their Recruiters are committed to adding value to their communities and run in excess of 80+ events annually. They are looking for an organised and proactive Operations & Events Manager to help keep a growing recruitment office and a busy events schedule running smoothly.

The Role

As the Operations & Events Manager, you’ll play a central role in ensuring operations run efficiently from technology to onboarding, supporting company initiatives, and delivering memorable internal and external events. You will also be the culture driver for the social office.

This is a hands-on role suited to someone who thrives in a busy environment, loves variety, and can influence positive change with numerous stakeholders

Key Responsibilities

• Own day-to-day business operations, including office management, technology support, and supplier coordination.
• Everything that keeps a busy office running smoothly
• Coordinate all event logistics, including venue sourcing, budgeting, supplier management, travel arrangements, guest communications, and on-site execution
• Assist with onboarding new starters, ensuring all equipment, systems access, training schedules, and welcome processes are in place to create an exceptional employee experience
• Support company culture initiatives, employee engagement activities, and the well-being programmes
• Help improve internal processes, systems, and operational efficiencies across the business
• Manage internal communications and ensure smooth office logistics
• Provide administrative and operational support to the leadership team
• Track budgets and event costs to ensure efficiency and ROIWhat We’re Looking for
• A minimum of 4 years' experience in an operations/events role
• Ideally, experience within a sales-focused business and experience in a recruitment agency would be advantageous
• Exceptionally organised with strong attention to detail
• Excellent communication and interpersonal skills
• Have experience in customer/client-facing position
• Confident juggling multiple priorities and deadlines
• Exceptional stakeholder management experience, and able to push back where necessary
• A positive, can-do attitude and a proactive approach to problem-solving
• Benefits
• Private healthcare
• Enhanced parental leave
• Full-time office-based role in a vibrant London location
• Collaborative, social, and supportive team culture
• Opportunities to grow within a successful and expanding business
• Regular team events and company socials