Assistant Operations Manager - Dongguan

Work Location: 凤岗镇雁田村Purpose of PositionCASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. We are expanding our team in order to deliver the best-in-market engagement and products for our growing community.

Job Description

Inventory & Process ManagementInventory Control: Oversee end-to-end inventory management to ensure accuracy and optimal stock levels across multiple nodes.

Systems Management: Operate and monitor ERP and WMS systems to ensure data integrity between physical stock and digital records.

Process Optimisation: Continuously evaluate and refine logistics workflows to reduce lead times and operational costs.

Customs Compliance: Knowledge with export customs.

Partner & Vendor Management3PL Coaching: Onboard, train, and coach third-party logistics (3PL) providers specifically on Casetify’s unique logistics processes and quality standards.

Resource Sourcing: Leverage existing networks and identify new E-commerce service providers to scale our global footprint.

Supplier Training: Assign tasks and provide structured training to third-party suppliers to ensure KPIs and Service Level Agreements (SLAs) are consistently met.

Data & AnalysisData Management: Utilize advanced Excel skills and system-generated reports to analyze logistics data, identifying bottlenecks and forecasting future resource needs.

Reporting: Create clear, actionable reports on logistics performance and cost-efficiency.

Requirement Bachelor degree with major in logistics, supply chain management, International Trade/Business, Industrial Engineering is preferred.

Experience: Proven experience in logistics management, preferably within the E-commerce or consumer electronics sector. 5+ years working experience in supply chain or logistics is preferred.

Technical Skills

• Strong working knowledge of ERP and WMS Excel Expert: Expert-level Excel skills (VLOOKUP, Pivot Tables, etc.) and strong data management capabilities.
• Compliance: Deep understanding of logistics processes and customs declaration procedures.
• Communication:
• Native or professional fluency in English and Mandarin (written and verbal) is essential for coordinating with global teams and regional suppliers.
• Soft

Skills

• Problem-Solving: Exceptional ability to troubleshoot issues under pressure and "act fast" to mitigate delays.
• Attitude: A highly collaborative "can-do" working attitude.
• Interpersonal: Strong communication skills to effectively coach and influence external partners.
• Working Location
• Great Bay Area / Multiple working locations and willing to travel within the Great Bay Area.