Housekeeping Manager | Hotel 1000
Lead with care, attention to detail, and a passion for creating exceptional guest experiences. As a Housekeeping Manager at Hotel 1000, Seattle, part of The Unbound Collection by Hyatt, you will play a key role in ensuring guest rooms and public spaces consistently reflect the high standards of luxury, cleanliness, and comfort our guests expect.
You thrive in a fast-paced hospitality environment, balancing leadership, organization, and hands-on support for the housekeeping team. From inspecting guest rooms and supporting daily operations to coaching team members and ensuring service standards are met, you help create memorable stays for every guest who walks through our doors.
Let’s start off with the most important part - what’s in it for you:
The Perks
Eligibility of perks is dependent upon job status
Hourly Pay Rate: $30.00/hr - $32.00/hr DOE
Medical, Dental, and Vision insurance
Paid Time Off (vacation and sick time)
Company-provided ORCA transit card
Employee discounts through Columbia Hospitality and Hyatt Hotels Corporation properties worldwide
Our Commitment to you
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs.
We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do
The Nitty Gritty
- 2+ years housekeeping experience in a hotel or hospitality environment preferred
- Previous supervisory or leadership experience strongly preferred
- Previous housekeeping and supervisory experience
- Working knowledge of all applicable laws, codes and regulations
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Strong communication skills, including the ability to write reports, business correspondence, and operations manuals.
- Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public.
- Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals.
- Ability to compute rate, ratio, discounts, interest, commissions, proportions, and percentages and to draw and interpret bar graphs.
- Ability to create a team environment within and across departments.
- Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
- Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
- Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.
Brass Tacks
- In partnership with the Housekeeping Director, oversees day-to-day operations of the Housekeeping department.
- Follows all appropriate policies and procedures (e.g. key control, lost and found).
- Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.
- Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of the house areas.
- Develop, implement, and monitor procedures to maintain high levels of efficiency, quality, and guest satisfaction.
- Manages the departmental budget. Monitors revenue, expenses and labor costs.
- Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended.
- Establishes and maintains department equipment and supply inventory levels appropriate to property requirements.
- Advises guests, clients and team members on housekeeping matters.
- Participates in the property’s Manager on Duty program as needed.
- Selects, supervises trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
- Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures.
- Maintains all safety standards and trains all staff on safety procedures. Actively participates in the established safety committee.
- Conducts training on job standards and areas of responsibility as needed.
Work Location: In person
Pay: $30.00 - $100,000.00 per hour
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
