About Us
Orwell Healthcare is one of Dublin's most respected healthcare providers, renowned for delivering exceptional care to our residents since 1987. We operate across two locations in Rathgar:
Orwell Private: Convalescence, Long-Term Care and Acquired Brain Injury UnitOrwell Queen of Peace: Long-Term CareOur vision is to provide a continuum of high-quality, person-centred care in a friendly, homely and luxurious environment. Services include residential long- and short-term care, dementia care, acquired brain injury care, respite care and home care support.
Role Overview
Orwell Healthcare is seeking to recruit an Accommodation Supervisor for our healthcare facility in Rathgar, Dublin 6. This is an excellent opportunity for a hospitality professional who is passionate about maintaining high standards of service and creating a comfortable, welcoming environment for residents.
Working closely with senior leadership and the wider team, you will play a key role in overseeing accommodation services, ensuring quality standards are met, and contributing to a positive experience for residents and staff at Orwell Healthcare.
Key Responsibilities
- Supervise Accommodation Staff and ensure duties are performed to required standards.
- Oversee household works, ensuring completion to an acceptable standard.
- Maintain hygiene and cleanliness in all areas, focusing on detail.
- Ensure housekeeping activities are documented for inspection.
- Monitor stock control, audits, and spot-check supplies; generate POs as needed.
- Supervise requisitioning, storage, and maintenance of cleaning supplies.
- Assign daily tasks, monitor performance via spot checks, and provide feedback.
- Perform audits and inspections weekly and report to the Accommodation Manager.
- Ensure vacant rooms are ready for viewing/admission and cleaned when necessary.
- Inspect furniture, appliances, and equipment, reporting needed replacements.
- Ensure staff compliance with policies on attendance, performance, and health & safety.
- Undertake emergency household duties as needed.
- Report maintenance issues to the maintenance team immediately.
- Implement and manage a "green policy."Ensure infection control and laundry guidelines are followed.
- Supervise laundry processes, including labelling and handling personal items.
- Monitor linen and towel quality and maintain stock levels.
- Conduct daily staff huddles and ensure roster coverage.
- Ensure staff present well with proper uniforms and hygiene.
- Maintain high visibility and presence on the floor.
- Induct and train new staff, ensuring competency with machinery and chemicals.
- Identify training needs and plan development with HR and the Accommodation Manager.
- Monitor staff attendance, sickness, and incidents; take action as needed with Accommodation Manager and HR Department.
- Prepare performance reports for new staff, including reviews and improvement plans.
- Deputise for the Accommodation Manager when required.
- Be available for emergencies.
Requirements
- Previous nursing home/hospitality experience an advantage but not required
- The desire to be part of a team
- Willingness to work hard and be actively involved in the business
- Good attitude and warm personality
- Experience:
- Accommodation Supervisor with 1+ years of relevant experience (required)
What We Offer
We want you to feel supported, developed, and appreciated.
Benefits include:
- Paid mandatory training
- Subsidised cafe
- Death-in-Service Insurance benefit
- Company pension
- Continuous Professional Development opportunities
- Employee referral scheme
- Tax saver scheme (Bus, Rail, Bike to Work)
- Employee Assistance Programme
- Bike storage
- Company events
- Sick pay (as per policy)
- We're committed to creating a workplace where people enjoy coming to work and where they feel valued for the positive difference they make.
Additional Information
All job offers are subject to:
Satisfactory referencesGarda VettingPre-employment medical assessmentWork authorisation:
Ireland (required)Work Location: In personOrwell Healthcare is an equal opportunities employer.
