Sales Development Representative

At Tacton, we aren’t just building a tool — we are building the AI-powered Work OS that runs modern businesses. With $1.4B+ in annual revenue and over 250,000 customers globally, we are leading the shift to agentic work — where AI agents automate entire workflows, not just individual tasks. Major manufacturers like Canva, Flight Centre, Uber, and David Jones are already working this way.

As we continue to grow our ANZ presence, our Sydney team is the engine for new pipeline generation and market expansion. We aren’t looking for someone to read scripts; we are looking for curious, commercially sharp prospectors who can open doors and create real opportunities in the mid-market and enterprise space.

About the role

As a Sales Development Representative at Tacton, you will be the first point of contact for prospective customers and play a key role in driving our sales pipeline. Your main responsibility will be identifying potential customers, engaging with decision-makers, and qualifying leads to ensure alignment with Tacton’s solutions for manufacturers.

You’ll work closely with our marketing and sales teams to nurture and convert prospects into qualified opportunities. This is an excellent opportunity for a motivated, self-drive individual to thrive in Tacton’s fast paced and collaborative environment.

Key Responsibilities

• Drive outbound pipeline: Own your territory through high-quality cold outreach (calls, emails, LinkedIn and sequences) targeting enterprise accounts across the North America market.
• Nurture inbound with intent: Respond to inbound interest with speed and commercial insight, turning curiosity into qualified pipeline.
• Qualify with rigor: Use our MEDDIC methodology to deeply qualify prospects and set up high-conversion meetings for our Account Executives.
• Cross-sell and multi-thread: Identify expansion opportunities across our AI and agentic product suite — helping existing customers unlock automation and intelligence across every part of their business.
• Own your metrics: Proactively design your own performance optimization plans to hit and exceed MQLs, pipeline, and ARR targets.
• Collaborate across the team: Partner closely with AEs, the SDR Manager, and marketing to align outbound strategy and share what’s resonating in the market.
• Know your stack: Navigate a full sales tech stack with confidence, using data signals and AI tools to identify the right accounts, craft sharper outreach, and maximize your time on high-value activity.

Requirements

• 3-5 years of experience in sales development or lead generation, ideally in B2B SaaS or software environment
• A natural communicator: Sharp written and verbal skills with the confidence to engage and influence from the front line to the C-suite.
• Curious and coachable: You ask good questions, embrace feedback, and are genuinely excited to grow your craft.
• Data-driven by default: You use insight to sharpen your messaging and understand that great prospecting is as much science as art.
• Target-oriented: You have a track record of carrying and exceeding KPIs and feel genuine ownership over your numbers.
• An AI believer: You’re genuinely excited by AI and have used / tested it in previous functions.

Who will thrive in this role

The ideal candidate for this Sales Development Representative role is highly motivated, proactive, and self-driven, thriving in a fast-paced, goal-oriented environment. Strong communication, problem-solving, negotiation, and relationship-building skills are essential, along with the ability to manage time effectively. Being tech-savvy with the ability to quickly learn new tools and systems is also key.

Those who are organized, results-oriented, and eager to learn will excel, especially when collaborating with sales and marketing teams.

The recruitment process consists of

• Screening call with Global Talent Acquisition Partner
• Personality test and logical ability test
• Business interview with our hiring manager
• SDR Role Play Pitch Call
• Interview with internal partner and peer meeting
• Reference check

Why Tacton?

• At Tacton, we’ve been building CPQ software for over 20 years. We’re a stable company with global customers and a product that’s central to how manufacturers sell
• You’ll work with modern tools, alongside people who know the tech and the business. There’s room to grow, take ownership, and influence how we build and deliver software.
• We offer competitive benefits, flexibility in how we work, and a culture that values learning and collaboration
• 30 days of paid time off – 20 vacation days plus 10 wellness days to make sure you get the rest you deserve.
• A hybrid workspace - 3 days a week at our Chicago office, to foster direct knowledge sharing and innovation.
• Free gym membership to support your health and wellness for those working in our Chicago office.