Client Success Manager

Crossing Hurdles is a global recruitment firm partnering with leading US-based startups. We are hiring for a rapidly scaling AI-driven B2B SaaS company, backed by top-tier venture investors and building category-defining technology at the intersection of AI and enterprise sales.

The company is well-capitalized, operating at strong growth velocity, and is assembling a world-class go-to-market team in New York to support its next phase of scale.

• Role Snapshot
• Role: Client Success Manager
• Compensation: $100k - $150kLocation: San Francisco, CAYOE: 2 - 4 yrs of total experience
• About The Client
• It is a fast-growing proptech company transforming shared living by making long-term rentals safe, easy, and affordable.
• Tenants browse vetted rooms in beautiful homes, meet screened roommates via Trans
• Union, sign 3-18 month leases, and manage everything—rent, maintenance, utilities (including WiFi, shared furniture, lawn care)—through one platform.
• No hidden fees.
• Landlords maximize income through dedicated leasing teams and automated management.

Why you should considerTransform shared housing – It streamlines roommate matching, vetting, leasing, and home management for modern urban professionals.

High-impact customer ownership – Own onboarding and success for landlords, driving lease-ups and operational excellence with high-stakes relationships.

Dynamic startup team, real traction – Join a mission-driven company scaling across US cities with strong community love and proven marketplace model.

Deep operational exposure – Work closely with vendors, tenants, engineering, and off-shore support while simplifying complex workflows on the phone.

Career-defining scope – Operate in a high-ownership CS role shaping proptech's future, coordinating launches and driving product/process improvements.