Sales Manager (Base + Monthly Bonus)

• Lead, mentor, and drive the daily performance of an agile team of 12-15 inside sales agents within a high-volume call center environment.
• Spend the majority of the day active on the sales floor, utilizing live-listening, side-by-side coaching, and real-time training to elevate team performance.
• Foster a high-energy, positive culture on the sales floor to keep agents motivated, engaged, and focused on hitting their daily and weekly targets.
• Conduct regular 1-on-1 performance reviews, provide constructive feedback, and manage day-to-day employee relations to support individual career growth and retention.
• Act as the direct line of support for the team, helping agents navigate daily challenges, overcome sales objections, and resolve immediate floor escalations.

Qualifications

• 2+ years of people management experience, ideally within a sales-driven environment.
• Proven experience overseeing and driving a team within a fast-paced, high-volume capacity.
• Active Health Insurance License is preferred, or a strong willingness and ability to obtain one.
• Strong, assertive leadership presence with a professional, patient demeanor.
• Exceptional communication skills with a proven ability to deliver clear, constructive feedback that motivates and improves agent performance.