Responsible for supporting large-scale music industry initiatives and operational excellence programs within a global music organization. This role partners closely with internal teams and external stakeholders—including artists, labels, and managers—to drive execution of programs that enhance content delivery, fan engagement, and cross-functional collaboration.
The position blends program management and operational improvement, requiring a candidate who thrives in a fast-paced, ambiguous environment. Success in this role depends on strong communication, attention to detail, and the ability to manage multiple projects while contributing to scalable process improvements.
Experience
Requirements
- 3–5 years of experience in program management, operations, or related fields
- Experience working in fast-paced, cross-functional environments
- Bachelor’s degree preferred but not required
- Team & Function
Overview
- Part of a global music industry operations team focused on program management and operational efficiency
- Supports large-scale initiatives across music content, artist campaigns, and cultural events
- Works closely with artists, record labels, managers, and internal business teams
- Team operates across multiple global offices with a highly collaborative structure
- Role focused on operational excellence while contributing to broader team initiatives
Core Responsibilities
- Support execution of large-scale program initiatives across the music industry space
- Contribute to operational excellence efforts, including process improvements and workflow optimization
- Manage and track project plans across an annual slate of initiatives
- Partner with cross-functional teams to ensure alignment on program goals and execution
- Collaborate with stakeholders across content, partnerships, and operations
- Utilize tools such as:
- Monday.comSalesforceAssist in developing and maintaining scalable workflows and standardized processes
- Support communication and coordination with internal and external partners
- Contribute to ongoing improvements in tooling, release planning, and team collaboration
Work Environment
- Monday–Friday, standard business hours (9am–5pm)
- No overtime, weekend, or holiday requirements
- Fast-paced and dynamic environment with shifting priorities
- Highly collaborative, global team with frequent cross-office interaction
- Opportunities for travel and participation in music-related events and meetings
- Must-Have
Skills
- Experience with project management and workflow tools:
- Monday.comSalesforceFamiliarity with AI tools and ability to leverage them in workflows
- Strong organizational and communication skills
- Ability to manage multiple projects in a fast-paced, ambiguous environment
- Attention to detail and high standards for execution
- Nice-to-Have
Skills
- Experience in music industry operations (e.g., record labels or artist management)
- Familiarity with additional project management tools (e.g., Asana or similar platforms)4+ years of relevant experience
- Background in operations with a focus on process improvement
- Performance Indicators
- Successful delivery of program goals and initiatives
- Ability to manage and track project milestones effectively
- Quality and efficiency of operational improvements
- Strong collaboration and communication across stakeholders
- Attention to detail and consistency in execution
- What Makes This Role Interesting
- Opportunity to work directly within the music industry, supporting artists and global initiatives
- Involvement in high-impact programs, including events and cultural moments
- Exposure to global operations and cross-functional collaboration
- Strong work-life balance within a high-performing team
- Ability to influence and improve how programs are executed at scale
- Participation in music-focused discussions, events, and team engagements
Ideal Candidate
- Profile
- Background in operations or program management with strong attention to detail
- Experience working with project management and CRM tools
- Comfortable navigating ambiguity and shifting priorities
- Collaborative mindset with strong communication skills
- Demonstrates high standards and ownership in delivering results
- Interest in the music industry and supporting artist-focused initiatives
