Dice is the leading career destination for tech experts at every stage of their careers. Our client, Digital Dhara LLC, is seeking the following. Apply via Dice today!
Key Responsibilities
- Partner with retail stakeholders (Merchandising, Supply Chain, Marketing, E-commerce, Stores, Finance) to capture business needs, pain points, and opportunities.
- Elicit, analyze, document, and prioritize requirements using workshops, user stories, process maps, and structured templates.
- Analyze current-state processes, identify gaps, and design optimized future-state solutions with clear KPIs and business rules.
- Translate requirements into specifications for retail systems (POS, ERP, WMS, OMS, CRM) and data/analytics/AI solutions (forecasting, personalization, dynamic pricing, inventory optimization).
- Collaborate with Data Engineers, Architects, and Developers to ensure solutions deliver business value and ROI.
- Support Agile delivery backlog grooming, user stories, acceptance criteria, UAT coordination, and change management.
- Create data-driven insights, validate requirements, and measure post-implementation impact.
Must-Have
- 5+ years BA experience with minimum 3 years in Retail / CPG / E-commerce.
- Proven delivery of transformation projects in retail operations, merchandising, supply chain, or customer experience.
- Strong stakeholder management, facilitation, and documentation skills.
- Experience in Agile/hybrid environments (Jira, Confluence, etc.).
- Bachelor s degree in Business, Information Systems, or related field.
Key Skills
Retail Domain: Omnichannel, merchandising & assortment, inventory & supply chain, pricing & promotions, customer analytics, loyalty/CRM.
Soft Skills: Excellent communication, analytical thinking, stakeholder influence, and ability to simplify complex requirements.
Preferred
- Exposure to AI/ML retail use cases (demand forecasting, personalization, dynamic pricing, fraud detection).
- Familiarity with retail systems (SAP Retail, Oracle Retail/Xstore, Manhattan Associates, or equivalent).
- Experience with data platforms, analytics projects, or consulting delivery.
