Retail Business Analyst

About Company,

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients.

Join us to challenge yourself and accomplish work that matters.

Here's the job details,

Retail Business Analyst

Ny City -Hybrid

Interview Mode:-Video and Face to Face and Must have 2+ years in Retail or CPG or E-commerce experience

Rate Range $60 to $67 hr C2C All Inc

Role Summary

Experienced Business Analyst with strong retail domain knowledge to drive requirements, process improvement, and solution design for digital transformation, data platforms, analytics, and AI initiatives. Bridges retail business stakeholders and technical teams to deliver measurable outcomes in omnichannel, merchandising, inventory, pricing, and customer experience.

Key Responsibilities

• Partner with retail stakeholders (Merchandising, Supply Chain, Marketing, E-commerce, Stores, Finance) to capture business needs, pain points, and opportunities.
• Elicit, analyze, document, and prioritize requirements using workshops, user stories, process maps, and structured templates.
• Analyze current-state processes, identify gaps, and design optimized future-state solutions with clear KPIs and business rules.
• Translate requirements into specifications for retail systems (POS, ERP, WMS, OMS, CRM) and data/analytics/AI solutions (forecasting, personalization, dynamic pricing, inventory optimization).
• Collaborate with Data Engineers, Architects, and Developers to ensure solutions deliver business value and ROI.
• Support Agile delivery — backlog grooming, user stories, acceptance criteria, UAT coordination, and change management.
• Create data-driven insights, validate requirements, and measure post-implementation impact.

Must-Have

• 5+ years BA experience with minimum 3 years in Retail / CPG / E-commerce.
• Proven delivery of transformation projects in retail operations, merchandising, supply chain, or customer experience.
• Strong stakeholder management, facilitation, and documentation skills.
• Experience in Agile/hybrid environments (Jira, Confluence, etc.).
• Bachelor’s degree in Business, Information Systems, or related field.

Key Skills

Retail Domain: Omnichannel, merchandising & assortment, inventory & supply chain, pricing & promotions, customer analytics, loyalty/CRM.

Soft Skills: Excellent communication, analytical thinking, stakeholder influence, and ability to simplify complex requirements.

Preferred

• Exposure to AI/ML retail use cases (demand forecasting, personalization, dynamic pricing, fraud detection).
• Familiarity with retail systems (SAP Retail, Oracle Retail/Xstore, Manhattan Associates, or equivalent).
• Experience with data platforms, analytics projects, or consulting del

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.