We are seeking an experienced Business Analyst with a strong background in the Insurance domain and hands-on experience working in Agile environments. The ideal candidate will bridge the gap between business stakeholders and technology teams, gathering and analyzing requirements, defining solutions, and ensuring successful delivery of insurance-related projects and products.
Key Responsibilities
- Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and document business requirements.
- Conduct requirement elicitation workshops, stakeholder interviews, and process analysis sessions.
- Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.
- Analyze existing insurance processes and recommend improvements to enhance operational efficiency and customer experience.
- Support Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, and Retrospectives.
- Work closely with Product Owners to manage and prioritize product backlogs.
- Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, use cases, and data mapping documents.
- Facilitate communication between business users, development teams, QA teams, and external vendors.
- Support User Acceptance Testing (UAT) by preparing test scenarios, validating outcomes, and obtaining stakeholder sign-off.
- Identify project risks, dependencies, and gaps, and proactively recommend mitigation strategies.
- Ensure delivered solutions align with business objectives, regulatory requirements, and industry best practices.
Required Skills & Qualifications
- Minimum 5 years of experience as a Business Analyst in Insurance domain
- Knowledge of insurance regulations and compliance requirements.
- Certifications such as: CBAP, CCBA, or ECBA , Agile/Scrum Certification (CSM, PSM, SAFe, etc.)
- Experience with digital transformation, system integration, or insurance platform implementations.
- Proven experience working in Agile/Scrum environments.
- Strong knowledge of Agile methodologies, Scrum framework, and SDLC.
- Experience in writing user stories, acceptance criteria, and maintaining product backlogs.
- Proficiency in requirements gathering, process modeling, and business analysis techniques.
- Experience with tools such as Jira, Confluence, Azure DevOps, Visio, or similar.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple stakeholders and work in cross-functional teams.
