IS Business Analyst - Senior (1053) - Information Technology and Telecommunications - SFO - (155915)

Under general direction, the 1053 IS Business Analyst - Senior is responsible for managing technical projects across inter-departmental lines that are central to the operations of the Airport.

You are excited about this opportunity because you will

• Manage multiple technical projects simultaneously by developing and maintaining project plans based on all phases: Initiation, Planning, Execution & Project Closeout. Ensuring on-time delivery, product quality, and budget.
• Work with the business and Information Technology and Telecommunications (ITT) on understanding, gathering and developing business and technical requirements based on business needs, business rules, workflow evaluation and technology options.
• Set expectations with customers and project team members; understand and respond to the needs of the customer/user at all levels, assure proper planning and documentation of systems to meet user requirements.
• Identify opportunities for improving service and business processes.
• Manage project scope, risk, budget, schedule, resources, communications, info security, integration, procurement and quality of outcome by determining allocation of resources and installation schedules and overseeing all phases of project management and implementation.
• Serve as a primary business liaison between ITT, stakeholders and project sponsors.
• Monitor progress to ensure timely completion and communicate status to all key stakeholders regularly per Communication Plan, including notification to affected parties with potential schedule delays.
• Perform risk assessment and develop and update risk register regularly to identify, assess and mitigate all key project risks.
• Respond quickly and proactively to resolve problem situations and escalate issues as needed and required. Coordinate vendor support for the technical and administrative resolution of problems.
• Prepare and maintain regular status reports, budget cost estimates and updates, feasibility studies and project implementation proposals, documents and schedules, etc.
• Conduct, attend and/or coordinate project team and user meetings.
• Establish a budget plan/worksheet for each project, ensuring project stays within budget by managing expenses against budget and updating the budget plan regularly.
• Develop appropriate IT business relationships with key stakeholders and Airport departments.
• Ensure turnover and support documentation is developed, implemented and managed through the life of the project.
• Perform other functions outlined in the 1053 IS Business Analyst-Senior.