Event Operations Manager

Compass Group Plc is a £20 billion turnover, global organisation and the world’s leading provider of food and support services.

With operations across seven key business areas (Foodservice; Support Services; Business & Industry; Healthcare & Seniors; Education; Sports & Leisure; and Defense, Offshore & Remote), Compass serves customers in offices and factories; schools and universities; hospitals and senior living communities; major sports and cultural venues; remote mining camps and even offshore platforms.

We are looking for an experienced Event Operations Manager to join our team in London.

Location: London

Salary: £40,000 per annum

Working Pattern: 40 hours per week, 5 days out of 7

About the Role

We are looking for a hands-on Event Operations Manager to oversee and deliver our catering events across multiple venues. From small meetings for 10 guests to large-scale events for up to 2,000 guests, you will ensure every event is delivered smoothly, professionally and to the highest standards.

You will lead a team of supervisors and manage a flexible casual workforce, taking full ownership of operational delivery from planning through to live event execution.

Key responsibilities

• Lead and support supervisors and casual teams to deliver exceptional catering events
• Plan and manage event operations across multiple spaces and off-site locations
• Oversee events ranging from 10 to 2,000 covers
• Ensure high standards of service, presentation and health & safety
• Manage staffing levels and deployment in line with business needs
• Act as the key operational contact during live events, solving issues calmly and efficiently
• Build strong working relationships with venue teams and internal departments

What We’re Looking For

• Proven experience in event or catering operations management
• Experience delivering large-scale or high-volume events
• Strong leadership skills with the ability to manage supervisors and casual teams
• Background in hotels, banqueting or large venue environments would be ideal
• Flexible approach to working hours, including evenings and weekends
• Calm under pressure with excellent organisational skills

What's in it for you?

Working with Compass Group has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Family friendly support
• A holiday purchase scheme
• Regular social events and communication with our leaders
• Volunteering days
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers