Job Title: Director of OperationsLocation: Madrid, SpainSalary: €Negotiable based on experience€Are you looking to relocate back to Spain and take on a career-defining leadership role? This is a fantastic opportunity to join a flagship luxury hospitality project in Madrid.
We are seeking an exceptional Director of Operations with a proven track record in luxury hospitality, luxury hotels, premium F&B operations, lifestyle hospitality, or private members' clubs. This is an outstanding opportunity to join a flagship luxury hospitality project in Madrid, leading a complex, high-volume, multi-outlet operation with a relentless focus on service excellence and commercial performance.
The ideal candidate will combine operational excellence, strong leadership skills, and a hands-on management style with a highly commercial mindset. They will have extensive experience overseeing luxury hospitality environments, driving profitability, optimizing performance, and delivering world-class guest experiences.
Key Responsibilities
- Lead the overall operation of a luxury multi-outlet hospitality destination
- Deliver exceptional service standards and ensure a best-in-class guest experience
- Directly manage and develop large teams of 300+ employees
- Oversee and coordinate multiple business units, including hotel and F&B operations
- Drive operational efficiency, process improvement, and business performance
- Define, monitor, and manage operational KPIs and performance metrics
- Support openings, transitions, and ongoing operational enhancement projects
- Act as a key liaison between all operational departments
- Develop and implement commercial strategies to maximize revenue and profitability
- Ensure strong financial performance through effective cost control and operational management
- Lead, coach, and inspire teams while fostering a culture of excellence and accountability
Ideal Candidate
- Profile
- Previous experience as a Director of Operations, Hotel Director, General Manager, or equivalent senior leadership role within luxury hospitality
- Proven background in luxury hotels, high-end restaurants, lifestyle hospitality brands, private members' clubs, or premium hospitality groups
- Strong experience managing complex multi-outlet and high-volume hospitality operations
- Demonstrated expertise in both hotel and F&B operations
- Highly commercial profile with strong financial acumen and experience driving business performance and profitability
- Hands-on leadership style with a strong focus on execution and operational excellence
- Experience leading large teams (300+ employees) in structured and demanding environments
- Strong commitment to guest experience and luxury service standards
- Experience working in opening, growth, repositioning, or operational transformation projects
- Fluent in both English and Spanish
- International experience is highly desirable
- This is a unique opportunity for a commercially focused hospitality leader to join one of Madrid's most exciting luxury hospitality projects and play a key role in its continued growth and success.
- Job Title: Director of Operations
- Location: Madrid, Spain
- Salary: €Negotiable based on experience€If you are interested in learning more about the position, please send your CV to maria@corecruitment.com
- Follow us on social media...http://www.corecruitment.com/https://www.facebook.com/COREcruitment
- DOTcom/Tweet us @COREcruitment
