Development Operations Manager

Position Title

Development Operations Manager

Category

Administrative

Position Number

Posting Number

S0001371

Location

Chicago

Open Date

06/04/2026

Close Date

06/11/2026

Open Until Filled?

Yes

Job Type

Full-Time

Working Hours

Position Summary

The Development Operations Manager plays a critical role in supporting contributed revenue through year-round individual giving, membership, donor stewardship, and donor-facing events. This position oversees donor records and gift processing, manages membership programs and benefits, coordinates donor events, and ensures timely, accurate donor acknowledgment and stewardship.

Working closely with the Senior Director of Development, a part-time Major Gifts Officer, and cross-departmental colleagues, the Manager helps deliver a seamless, relationship-centered donor experience grounded in strong data and operational excellence.

This is a full-time, at will, exempt position.

Roosevelt University offers many great benefits. Please review our benefits in further detail by clicking this link: https://rooseveltu.touchpointsonline.com/

The salary range for this position is $60,000-$75,000

Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Natasha Robinson.

Her office is located in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, AUD 476B. She can be reached at 312-281-3245 or TitleIX@roosevelt.edu.

Do not contact this email address for inquiries about your job application; if you have questions, you may email hrquestions@roosevelt.edu.

Knowledge, Skills and Abilities Required

• Bachelor’s degree or equivalent professional experience.
• 3–5 years of experience in development operations, database administration, fundraising events, or gift processing, preferably in a nonprofit or arts organization.
• Demonstrated experience with gift entry, acknowledgments, and donor records management in a CRM (e.g., Tessitura, Raiser’s Edge, Salesforce, or similar).
• Strong attention to detail and commitment to data accuracy and deadlines.
• Excellent organizational and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Willingness to work occasional evenings and weekends for events.

Years of Experience Required

3-5

Required Education

Bachelor's Degree

Certification/Licensure Required

Minimum Qualifications

See Knowledge, Skills, and Abilities section.

Preferred Qualifications

• Experience supporting or working with a board or auxiliary board.
• Familiarity with donor stewardship best practices and donor lifecycle management.
• Interest in or commitment to the performing arts or cultural sector.

Equipment Operated

Working Conditions

Must be able to work a varied, flexible schedule in a fast-paced, high- energy artistic

environment.

Priority Application Instructions

Departmental Contact Information