At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.
From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.
As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.
Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.
We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!📌 Please note: This is a 6-month fixed-term contract position, with the possibility of extension based on business needs and performance.
As a Sales Operations Analyst, you will be the data intelligence backbone of our Sales organisation. You'll transform raw data into actionable insights that drive strategic decisions, optimise sales performance, and accelerate revenue growth. Working closely with Sales leadership, RevOps, and cross-functional teams, you'll build the reports, dashboards, and analytical frameworks that power our go-to-market engine.
Reporting to the Sales Operations Manager, you'll own key analytical workstreams and serve as a trusted advisor to sales leaders seeking to understand performance, forecast accurately, and identify growth opportunities.
Your impact at Brevo
- Sales Analytics & Reporting: Build dashboards and reports tracking key sales metrics (pipeline, conversions, quota attainment, cycle times). Deliver recurring and ad-hoc analysis with actionable insights for Sales leadership.
- Proactively identify trends and opportunities in sales performance data
- Forecasting & Planning: Develop revenue forecasting models and monitor pipeline health.
- Support quota setting, territory optimisation, and capacity planning with data-driven analysis
- Sales Optimisation & Strategy: Identify productivity improvements and provide analytical support for GTM initiatives.
- Analyse compensation effectiveness and sales process bottlenecks
- Data Quality & Systems: Ensure CRM data integrity and optimise sales tech stack for better reporting.
- Document processes and collaborate cross-functionally with Ops and Finance teams
Who you are
- 2-4 years of experience in Sales Operations, Business Intelligence, Data Analytics, or Management Consulting, preferably within a B2B SaaS environment
- Advanced analytical skills with proven ability to work with large datasets, build complex models, and derive actionable insights
- Technical proficiency with:CRM platforms (Salesforce, HubSpot, or similar)
- Data visualization tools (Looker, Tableau, Metabase, Omni, or similar)
- Excel/Google Sheets (advanced functions, pivot tables, formulas)
- SQL for data extraction and analysis
- Strong business acumen with understanding of B2B SaaS sales processes, metrics, and best practices
- Excellent communication skills - ability to translate complex data into clear, compelling narratives for non-technical audiences
- Fluency in English (written and spoken) is required
- Ability to deliver results quickly and make immediate impact in a fast-paced environment
- Why people love working at Brevo:A place to grow, together : Join an international team in a bright, collaborative and fast-paced environment, learning every step of the way: Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support
- Flexible for life: A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents
- A culture that cares: From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day.
- You’ll also find active social, green, and LGBTQIA+ communities
- Our candidate journey:
- Round 1
- With the TA Team (30 min)
- Round 2
- Team Lead Rev
- Ops (45 min)
- Round 3
- Case study
- Round 4
- Final interview with VP Rev
- Ops (30 min)
- Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
- These tools assist our recruitment team but do not replace human judgment.
- Final hiring decisions are ultimately made by humans.
- If you would like more information about how your data is processed, please contact us.
