RevOps Manager

Are you the person who turns messy customer data into operations that actually run? Do you want to build the data backbone of a fast-growing SaaS customer organisation from scratch? Would owning CRM, customer health scoring, and reporting end to end suit your state of mind?

• If you answered yes to every question, keep reading.
• You might be Groweo's new Rev
• Ops Manager 🤩We are looking for a Rev
• Ops Manager to own the data infrastructure, customer health scoring, and operational reporting that make data-driven customer operations possible at Groweo.
• Without Rev
• Ops, our enablement programs cannot target the right customers, our Customer Success Managers cannot see which accounts need attention, and management cannot see whether the organisation is working.
• You are the person who changes that.

Who are you?

You have built a post-sales process in a CRM from scratch before: deal closed, onboarding pipeline, active customer management, renewal tracking, churn-risk flagging. You know how to do it hands-on, not by delegating implementation. You are equally comfortable in a HubSpot workflow builder, a SQL query, and a BI dashboard.

You design health scores that actually predict churn, you care about data quality, and you understand the customer lifecycle metrics that matter: ARR, MRR, churn, expansion, time-to-value, NPS.What will you do?

You own CRM data quality and build the post-sales customer journey in our CRM. You design and maintain customer health scores and the segmentation rules that power our enablement automation. You build automated reporting for CS Team Leads, the CCO, and the CEO, run retention and churn analysis, and provide the data layer that makes the Customer Enablement Manager's programs work.

You support Sales, Product, and Finance with the data they need, and you use integration and AI-powered productivity tools to automate operational workflows.

• This role suits you if…You have proven experience building a post-sales process in a CRM from scratch: onboarding pipeline, active customer management, renewal tracking, and churn-risk flagging
• You have proven experience in Revenue Operations, Sales Operations, or CS Operations at a SaaS company
• You have deep hands-on HubSpot (or comparable CRM) experience: custom properties, deal stages, lifecycle pipelines, workflows, dashboards, and integrations.
• This is not a strategy role that delegates implementation
• You have SQL or equivalent data query skills for extracting and analysing customer data
• You are experienced with BI and data visualisation tools such as Tableau, Looker, Power BI, or similar
• You are experienced with integration tools (Zapier, Make, native CRM integrations) and AI-powered productivity tools (Claude Code or similar) for building and automating operational workflows
• You can design customer health scores that actually predict churn
• You have GDPR and data governance awareness, and you understand how to handle customer data responsibly within EU regulations
• You are disciplined about process mapping, documentation, and data quality
• You understand customer lifecycle metrics: ARR, MRR, churn rate, expansion revenue, time-to-value, NPSDesirable

Qualifications

• CRM platform administration certification (HubSpot, Salesforce, or equivalent)
• Experience with subscription billing systems (Stripe, or similar)
• Experience implementing or migrating CRM platforms

What We Offer

• You
• Salary depending on your experience and background: €4800-€5250Interesting work in a growing and internationalising technology company
• A four-day work week on full pay
• A lunch benefit as a fringe benefit on top of your salary
• Excellent health care at work and in your free time
• A continuous HSL season ticket
• Access to Groweo's stock option program
• Read more about our employee benefits here.

What is Groweo?

We are a Finnish SaaS company, and our mission is to make digital sales and marketing accessible to smaller companies too: we offer SMEs an easy way to acquire leads and grow their business. We have already proven that we succeed at this, as customers have received our service excellently and found it effective.

There are already more than 100 of us at Groweo and we serve almost 2000 customers, making us one of Finland's fastest-growing SaaS companies.

Why work at Groweo?

At Groweo you are part of a whole where every customer encounter matters. We combine an ambitious and warm culture, a scalable and tested SaaS product, and a four-day work week that supports recovery.

You get responsibility at a suitable pace, and you are surrounded by experienced colleagues who want to spar, teach, and grow together. Here you do work that genuinely shows in customers' everyday lives and affects how well their business works.

Interested? 🔥If you recognise yourself in this description and want to help build the data backbone of one of Finland's fastest-growing SaaS companies, send us your application!

We hope you will already tell us in your application:

Tell us about a post-sales process you built in a CRM from scratch. What did it look like?

How have you designed a customer health score that actually predicted churn?

Which tools do you reach for, and how do you decide what to automate?

What interests you especially about Groweo, and where would you hope we help you grow?

Kehitämme parempia ohjelmistoja ja palveluita vain yhtä tarkoitusta varten – kasvattaaksemme asiakkaidemme liiketoimintaa älykkäämmin, nopeammin ja tuloksellisemmin. Groweolaisia on jo yli 100 ja teknologiaamme käyttää lähes 2000 asiakasyritystä. Kasvumme on ollut nopeaa ja tavoitteemme on olla jatkossakin nopeimmin kasvava kotimainen markkinointiteknologiayritys.