Reports to: Digital CRM & Media Director ItalyContract Type: PermanentLocation: Milan, Italy
About The Role
As digitalization accelerates across all divisions, our business model increasingly relies on seamless digital and physical client journeys. To support this transformation, we are seeking a Data Analyst to join our Digital Team in Italy.
Your mission: leverage data for actionable client insights that empower all our divisions and markets.
Key Responsibilities
- Collect and analyze data from multiple sources
- Create clear dashboards and reports to present analytical findings
- Interpret results to identify key trends, opportunities, and challenges
- Collaborate closely with Divisions to understand data needs and develop tailored analyses and solutions
- Maintain and enhance data systems and analytical tools to ensure accuracy and relevance
- Conduct complex analyses and synthesize findings into impactful, decision-ready reporting
Required Qualifications
- Bachelor’s or master’s degree in business, Economics, Data Analytics, Marketing, or related field2–4 years of experience in a data/analytics role, ideally in retail, luxury, or CRMStrong proficiency in Excel and Power BIFamiliarity with Salesforce and Imagino
- Fluent in English;
- Italian is a strong plus
- Desired Skills & Attributes
- Analytical mindset with strong attention to detail and data accuracy
- Ability to synthesize complex data into clear, actionable insights for diverse stakeholders
- Strong communication skills and ability to train non-technical users
- Comfortable managing multiple deliverables across three Divisions simultaneously
- Proactive, autonomous, and passionate about the luxury industry
