Role: Security Operations Analyst (Managed Services)Purpose (Executive Summary)We are hiring a Security Operations Analyst to support the delivery of managed security services across our client base.
This role focuses on vulnerability management, security operations, and onboarding delivery, with responsibility for interpreting security data across multiple platforms and delivering monthly cyber security reviews with customers.
The successful candidate will operate within the InfoSec team, reporting to the Technical Director, and is expected to become largely self-sufficient after onboarding.
Key Responsibilities
- Vulnerability Management
- Execute vulnerability scanning and remediation across client environments
- Prioritise remediation based on risk (CVSS, EPSS, exposure, business context)
- Deploy fixes in-conjunction with the Managed Services team (patching, scripting, configuration changes)
- Track and report remediation progress
- Security Operations (Working with SOC)
- Monitor and triage alerts across security platforms
- Investigate and resolve incidents
- Stay close to industry and vendor vulnerabilities
- Escalate where appropriate
- Security Tooling & Data Interpretation
- Operate across a multi-domain security stack, including:
- Identity & M365 Security (Secure Score, MFA, user risk)
- Vulnerability & Patch Management Network Security
- SOC Monitoring
- External Exposure
- Threat Intelligence
- Expectation:
- Correlate findings across tools and identify real risk vs noise
- Client Onboarding & Service Delivery
- Deliver onboarding of managed security services
- Validate deployment of tools, agents, and controls
- Ensure consistent baseline across client environments
- Customer Security Reviews
- Prepare inputs for monthly cyber security review meetings
- Present findings and recommendations (where required)
- Communicate: Key risks
- Trends and changes
- Recommended actions
- Automation & Continuous Improvement
- Reduce manual effort through continuous improvement
- Improve remediation efficiency and consistency
- Contribute to standardised fixes across environments
- Operational Delivery
- Provide structured weekly updates:
- Current activity
- Value delivered
- Planned work
- Identify blockers and propose solutions
- Key Outcomes (KPIs)≥95% endpoint / agent coverage
- Timely remediation of critical vulnerabilities (within SLA)
- Reduction in repeat issues through automation
- High-quality, clear input into customer security reviews
- Ability to manage assigned workloads independently
Candidate Profile
- 3–5 years experience in security operations or MSP environment
- Experience with vulnerability management and remediation
- Exposure to Microsoft 365 / Azure security
- Strong troubleshooting and ownership mindset
- Prioritisation: Ability to distinguish real risk from noise
- Pattern Recognition: Identify recurring and systemic issues
- Business Awareness: Understand impact vs effort trade-offs
- Clear Communication: Concise, structured input (no tool copy/paste)
- Desirable
- Experience with EDR / SIEM tools
- Familiarity with CIS Controls / ISO 27001Working Model
- Client-facing (monthly reviews)
- Multi-tenant MSP environment
- Expected to operate independently after onboarding periodApply now or email your CV to shane.doolin@realtime.jobsMust be based in Ireland holding Stamp 4, EU, Irish Passport with full working rights – No Sponsorship supported
