Manager, Performance Marketing (MSE)

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Role Overview

Role Title: Manager, Performance Marketing (MSE)

Function: Marketing

Seniority Level: Mid-Senior level

Employment Type: Full time

The Performance Manager (MSE) takes full ownership of our Hotel and Car Rental verticals across premier global metasearch platforms like Google Hotel Ads, TripAdvisor, and Skyscanner. Serving as the bridge between external partners and internal Product, Engineering, and Pricing teams, you manage both the commercial and technical integrity of our partnerships.

Your mission is to drive channel stability and success through diligent daily execution and deep performance analysis. By balancing hands-on optimization with strategic commercial management, you will be instrumental in scaling our global footprint and delivering sustainable business growth.

What You'll Do

• Partner Management: Serve as the primary point of contact for MSE partners. Manage end-to-end technical troubleshooting, ensure roadmap alignment, and identify immediate opportunities for scaling.
• Strategic Growth & Execution: Implement platform-specific growth strategies while contributing innovative ideas for channel expansion. Maintain rigorous oversight of daily spend, traffic outputs, and budget pacing to adapt to market shifts and secure long-term ROI and volume targets.
• Performance Ownership: Develop a deep understanding of channel performance to transform data into actionable insights. Proactively propose initiatives, create detailed execution plans, and champion the rollout through post-performance reviews for growth.
• Bidding & Campaign Optimization: Execute daily bidding adjustments and campaign optimizations. Monitor KPIs closely to ensure performance stays on track while identifying ways to improve both top-line revenue and bottom-line profitability.
• Pricing Strategy Collaboration: Partner with the Pricing Team to design, configure, and experiment with pricing models. Ensure all pricing initiatives are aligned with and support the broader P&L objectives.
• Cross-Functional Technical Alignment: Collaborate with the Product Team to streamline technical dependencies, resolve blockers, and maximize the visibility and quality of MSE listings across all platforms.

What You'll Need

• A Bachelor’s or Master’s degree in Marketing, Business, or a related field is required. Majoring in Mathematics, Economics, or Statistics is a strong plus.
• Minimum of 5 years in Performance or Digital Marketing roles, with a proven track record of managing strategic marketing accounts for global e-commerce brands across multiple regions.
• Advanced Data Manipulation Skills: Exceptional "data sense" with the ability to operate highly autonomously. Proficiency in SQL, Python, or similar tools is highly preferred. You must be capable of pulling raw data, conducting independent end-to-end studies, and translating findings into business decisions.
• Experience partnering closely with internal Product and Engineering squads is a significant plus.
• Exceptional communication and interpersonal skills.
• A proactive approach to finding new growth levers and a "fast-learner" attitude toward emerging travel-tech trends.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for.

Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.