Talent Acquisition Specialist (European Markets) – Madrid

The AI-powered OS for beauty, wellness and self-care About FreshaFresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Talent Acquisition Specialist (European Markets)📍 Madrid| Full-time | On-site (5 days/week)💰 €25 - €30 base + up to €12k in potential bonuses👥 Team: People & Talent

About The Role

We’re looking for a Talent Specialist (European Markets) to support hiring across key regions in Europe. Based in Madrid, you’ll play a critical role in attracting, engaging, and hiring top talent across multiple markets, partnering closely with hiring managers to scale high-performing, international teams.

From finding and engaging great candidates to running interview processes and closing hires, you’ll play a key role in building the teams that drive our growth.

This is a great opportunity for someone who thrives in a fast-paced, global environment and enjoys working across different languages, cultures, and hiring landscapes.

• What You’ll Be Doing
• Partner with hiring managers to deliver end-to-end recruitment across multiple European markets
• Proactively source, engage, and attract top talent across diverse geographies
• Build and maintain strong talent pipelines for priority and high-impact roles
• Deliver an exceptional candidate experience at every stage of the hiring process
• Use data, market insights, and hiring trends to inform and optimise recruitment strategies
• Collaborate with cross-functional teams to support scalable and efficient hiring processes
• Act as a trusted advisor to stakeholders on market dynamics, talent availability, and hiring best practices

What We're Looking For

• Proven experience in recruitment or talent acquisition, ideally in a high-growth or international environment
• Strong stakeholder management and communication skills
• Experience hiring across multiple European markets is highly desirable
• Ability to manage multiple roles and priorities in a fast-paced environment
• Data-driven mindset with the ability to translate insights into action
• Mindset & Attributes
• You continuously optimise, looking for ways to do things better, smarter and faster
• Lean into AI, using it to make you more efficient
• You take ownership and move things forward at pace
• You stay organised and keep a high bar even when things are busy
• You’re calm under pressure and comfortable adapting when priorities shift
• You’re collaborative, low ego, and enjoy being part of a fun team
• You’re curious and driven to grow Languages
• Fluent English and French is required.

Additional European languages such as Italian or Spanish are a strong advantage.

• What We Can Offer You
• Earn what you deliver: A market-leading incentive scheme with bonuses paid per hire — high performance is rewarded, not capped
• Own your impact: Take real ownership from day one, running your own hiring processes and directly influencing how we scale
• Grow fast: Clear, intentional career progression with opportunities to step into more senior roles as the business grows
• Learn from the best: Work alongside a high-performing talent team with experience from companies like Google, Meta, Amazon and Uber
• Think globally: Gain exposure to hiring across European markets, functions and seniority levels, building a truly international skillset
• Travel and connect: Opportunities for international travel and time spent with teams across our global offices
• High-performance culture: We move quickly, raise the bar, and recognise and reward those who deliver
• Interview Process
• Screening Call (30 mins)
• Video-call with a member from the Talent Team
• Skills Interview (45 mins)
• Video-call with our Global Head of Talent
• Final Stage (60 mins, in-person)
• Meet the team in offiice with a task presentation.
• We aim to complete the interview process and provide feedback within two weeks.

Every application is reviewed manually by our Talent Team. While we strive to assess applications within 7 days, the high volume of interest from talented candidates may occasionally extend this timeline.

Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.