Senior Manager, Human Resource Business Partner

What the role is

The Human Resources Business Partner serves as a strategic partner and trusted advisor to assigned business units within NCSS, aligning people strategies with organisational objectives to support NCSS's mission.

You will collaboarate directly with business leaders to understand their unique challenges, facilitate strategic talent discussions, and deliver data-driven HR solutions that enhance employee engagement and organisational effectiveness.

This role encompasses the full employee lifecycle, driving the implementation of HR initiatives across talent acquisition, employer branding, performance management, and retention strategies to optimise both employee experience and business performance.

What you will be working on

• Strategic Business Partnership: Partner with business leaders to address comprehensive people-related needs, including talent acquisition, workforce planning, secondments, re-employment, and strategic manpower requirements that align with business objectives.
• Employee Relations Management: Proactively manage complex employee relations matters and support officers through the employee life cycle, ensuring positive employee experiences from onboarding through to offboarding transitions. Provide expert guidance on HR policies, processes, employee wellbeing programmes, and employment legislation.
• Policy Leadership and Implementation: Lead the development, review, and enhancement of HR policies to ensure they remain relevant and effective. Collaborate with HR Division teams to ensure consistent execution of HR policies at business unit level, whilst implementing targeted HR strategies that drive business performance and employee engagement.
• Project Participation/Leadership: Lead/participate in strategic HR projects and initiatives as assigned, driving innovation and continuous improvement in people practices.

What we are looking for

Personal Competencies

• Thinking Clearly and Making Sound Judgements
• Working Effectively with Citizens and Stakeholders
• Change Management
• Data Management & Analysis
• Business Partnering

Skills Required

• Employee Relations and Conflict Resolution
• Employment Law and Compliance Knowledge
• Strategic Thinking and Business Acumen
• Communication and Influencing Skills
• Change Management
• Policy Development and Review
• Coaching and Advisory Skills
• Data Interpretation and Insights

Experience & Special Certification(s)

• 7-10 years of related HR experience, with demonstrated expertise in partnering with business stakeholders to deliver comprehensive HR services

Relevant post graduate Diploma in Human Resource / IHRP certification would be advantageous

Only shortlisted candidates will be notified.

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem.

Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg