Call Center Customer Service Representative

Immediate Start | Office-Based | Monday–Friday

We're hiring experienced

Customer Service Advisors with call centre experience

to join a structured, technology-driven customer operations team in Paddington.

If you're confident handling complaints, resolving escalations and taking ownership of customer issues — this is a strong next move

The Role

• Handling inbound customer calls
• Managing complaints and escalations
• Responding to email and digital enquiries
• Updating CRM systems accurately
• Taking full ownership of cases through to resolution

This is a professional, performance-driven environment where quality of service matters.

We're Looking For

• Previous call centre or contact centre experience
• Experience handling customer complaints
• Strong telephone manner
• Clear written communication skills
• Available to work onsite in Paddington (5 days per week)
• Able to start ASAP

If you're looking for stability, structure and a professional team environment — apply or message directly.

Salary: GBP 28800 - 43200 per year