Business Partnership & Channel Development Executive

About StarbucksStarbucks Singapore is proudly operated under licence by Maxim’s Caterers Limited, a leading restaurant operator in Asia. Since opening our first store at Liat Towers on 14 December 1996, Starbucks has grown to become more than just a coffeehouse brand — it is a place where great coffee, genuine connection and uplifting experiences come together.

At Starbucks, we believe we are not in the coffee business serving people, but in the people business serving coffee. Our partners are at the heart of everything we do, bringing our mission to life each day:

To inspire and nurture the human spirit — one person, one cup and one neighbourhood at a time.

As a Starbucks partner, you become part of something much bigger than just yourself.

About the Role

This role sits within the Business Partnership & Channel Development function and offers the opportunity to contribute to Starbucks’ growth by bringing partnership and channel strategies to life. With a primary focus on corporate sales, it drives revenue by building strong relationships with new and existing corporate customers, delivering an excellent customer experience, and supporting operational excellence.

The role also supports co-marketing and sales initiatives across key partner channels, including delivery, e-commerce, digital wallets, loyalty partnerships, gifting, and B2B merchandise. It offers exposure to campaign execution, new channel integration, pipeline management, and cross-functional collaboration with both external partners and internal stakeholders.

This is a great opportunity for a proactive and positive individual who enjoys turning plans into action, building strong partner and client relationships, and working cross-functionally in a dynamic environment. The role calls for strong project management, communication, and prioritisation skills, with room to make a visible impact on the business.

Responsibilities and essential job functions include, but are not limited to, the following:

Corporate Sales 1) Drive corporate sales successGrow sales revenue by managing existing client accounts and developing new corporate opportunities through prospecting, cold calling, and networking.

Stay current on catering industry trends and developments.

Build strong client relationships and deliver excellent customer service.

Achieve sales targets and performance metrics.

Lead seasonal corporate sales campaigns (e.g. Christmas, Chinese New Year, mid-year festivities), from planning to in-market execution.2) Run day-to-day corporate sales operationsManage client correspondence and end-to-end processing of corporate orders (e.g. Starbucks cards, merchandise, bulk food and beverage orders), ensuring timely fulfilment.

Liaise with Finance on invoicing, payments, and month-end reporting.

Own monthly KPI reporting and dashboards for the corporate sales function.

Channel Development3) Support business partnership developmentSupport the identification and evaluation of new external business partnerships that drive incremental revenue.

Assist in managing partner relationships post-launch, including regular performance reviews and identifying new opportunities.

Coordinate with cross-functional teams, including Marketing, IT, Finance, and Operations, to ensure smooth execution of channel and partnership initiatives.4) Manage project integration of new channelsSupport end-to-end integration of new business channels, including commercial scoping, stakeholder alignment, and go-live execution.

Manage the channel pipeline for current and prospective partnerships, tracking progress through to operational readiness.

Work with IT to assess technical feasibility, translate business needs into actionable briefs, and ensure timely resolution of technical dependencies.

Maintain clear documentation of integration milestones, timelines, and key decisions for stakeholder visibility.

Role Requirements

• 2 to 3 years of relevant experience in business development, channel sales, corporate sales, or project management within the F&B, retail, or FMCG sector.A proven track record of meeting or exceeding sales targets.
• Ability to understand technical concepts related to channel integrations and digital platforms.A solution-oriented mindset and the ability to work effectively with external partners and cross-functional teams to resolve issues.
• Strong organisational skills and the ability to manage multiple projects, timelines, and stakeholder communications effectively.
• Good negotiation, communication, and presentation skills, both verbal and written, with the ability to engage a range of audiences.
• Strong analytical skills, with the ability to turn data into actionable insights and support KPI reporting.
• Strong interpersonal skills and the ability to build effective relationships internally and externally.