Customer Success Manager for Strategic Accounts | Enterprise SaaS & UCaaS

Zoom is seeking an experienced Customer Success Manager for Strategic Accounts, specializing in Enterprise SaaS and UCaaS. If you possess a passion for nurturing client relationships and driving exceptional customer outcomes, we want to hear from you!

In this role, you will leverage your 3+ years of experience in managing complex accounts within the SaaS or video collaboration space to:

• Build and maintain strong relationships with key stakeholders.
• Drive customer success initiatives that align with client objectives.
• Ensure ongoing satisfaction and retention through effective account management.

We are offering a competitive salary range between $105,500 and $224,100, reflecting your experience and expertise. This position will require some travel, and we prefer candidates who are available to work in the Pacific time zone.

Join us at Zoom and be a part of a dynamic team dedicated to enhancing customer experiences!