Business Development Specialist

Company Description

PayNback is a next-generation Retail Tech and FinTech startup that delivers cashback, rewards, and loyalty programs to offline retail stores through UPI payments. Launched in 2024 and incubated at Kerala Startup Mission, the company focuses on empowering small and medium retailers across India with digital engagement tools.

PayNback offers instant cashback for customers, a smart merchant dashboard for analytics and campaigns, and a mobile app for discovering stores and managing rewards. Its mission is to create a reward-first retail ecosystem, bridging digital fintech solutions with traditional physical commerce.

The company aims to become the leading in-store savings platform in emerging markets by driving new footfall, customer retention, and data-driven local marketing.

Role Description

This is a full-time, on-site Business Development Specialist role based in the Kochi Metropolitan Area. The Business Development Specialist will identify, approach, and onboard local merchants such as retailers, grocery shops, pharmacies, salons, and other local businesses to the PayNback platform.

The role involves generating and qualifying leads, conducting market research to map target areas, and presenting PayNback’s value proposition through meetings, demos, and follow-ups. The specialist will maintain strong relationships with merchants, support them through the onboarding process, and coordinate with internal teams to ensure smooth implementation and post-launch support.

Daily responsibilities also include tracking sales pipelines, analyzing performance data, and providing feedback from the field to help refine products, pricing, and go-to-market strategies.

Key Responsibilities✔ Manage and guide a team of Promoters and Channel Partners across the assigned territory.✔ Develop and implement strategies to drive business growth through channel partnerships.✔ Recruit, train, motivate, and retain Promoters and Channel Partners.✔ Monitor team performance and provide regular coaching and support.✔ Build and maintain strong relationships with channel partners to maximize business opportunities.✔ Identify new market opportunities and expand the partner network.✔ Ensure achievement of territory-wise business targets through team collaboration and effective leadership.✔ Conduct regular reviews, meetings, and performance evaluations.✔ Coordinate with internal departments to ensure seamless execution of business activities.

Required Skills & Qualifications✅ Excellent communication and interpersonal skills.✅ Strong leadership and people management abilities.✅ Proven experience in team building and team development.✅ Ability to motivate and influence teams to achieve business goals.✅ Strong relationship management and stakeholder engagement skills.✅ Strategic thinking and problem-solving capabilities.✅ Good analytical and reporting skills.✅ Ability to work independently and manage multiple priorities.

What We Are Looking For🌟 A natural leader who can inspire teams.🌟 Someone who thrives in a target-driven environment through collective team efforts.🌟 A relationship builder with strong networking skills.🌟 A professional who can create, nurture, and manage successful channel partnerships.

Why Join Us?✔ Leadership-oriented role with significant growth opportunities.✔ Opportunity to build and manage your own business network.✔ Collaborative and performance-driven work environment.✔ Career advancement based on leadership and business impact.