Program Manager, WWGS Private Brands

Product Commercialization (PC) is looking for its newest Program Manager (Product Commercialization Lead). This dynamic team is the pulse critical to driving the cross-functional execution of the Worldwide Grocery Stores Private Brands product launch process (product brand, product attributes / communication hierarchy, product information accuracy and more come together for finalization and activation within this team) as well as any product changes to current items.

The PC Team also facilitates development, implementation and improvement of various work-streams and conducts resource/ capacity planning to inform all functional teams supporting the Worldwide Grocery Private Brands program at Amazon.

With key functions in both business planning and execution, the team seeks to optimize business processes and efficiencies cross-functionally to serve a number of teams supporting program, including: Sourcing, Product Development, Package Design, Manufacturers, Logistics/Supply Chain, Product Quality and Global Food Safety.

Key job responsibilities

• Provide PM support for assigned areas of business
• Engage with functional representatives to understand business requirements, including ‘definition of done’, documentation expectations, resource limitations and risks.
• Contribute to building and maintaining project roadmaps, including overall timelines and statuses.
• Track and manage progress, identifying and escalating major issues / risks to management
• Engage with Team Members and leadership to ensure a mutual and shared understanding of project expectations
• Ensure customer focused decision-making
• Partner with outside organizations and various stakeholder teams to ensure alignment, collaboration, and wide-spread sharing of lessons learned
• Engage with other business groups to identify gaps and suggest process and communication improvements
• Ensure consistency and adherence to applicable brand standards, processes, and policies
• Coordinate label compliance reviews, including accuracy, consistency and conformance to Quality Standards and conventions/best practices in all claims, copy, instructions, and other information
• Create clear vendor communication, involving launch requirements and label development and review processes
• Facilitate the label review and approval process by outside organizations, including vendors, organic certification agencies, kosher certification bodies, and organizations involved in the Sourced for Good program, such as Fair-Trade USA, etc.
• Extensive proofing and accuracy-checking against Technical Specifications, noting package design revisions

About The Team

Worldwide Grocery Stores (WWGS) is a global retail organization dedicated to revolutionizing the grocery shopping experience through enhanced efficiency, quality, and affordability. At its core, WWGS Private Brands (PB) serves as a crucial strategic division that develops, sources, and manages our Whole Foods Market (WFM) and Amazon-branded proprietary food products across all geographic regions.

This team also leads the Whole Body assortment, which includes non-food and health/wellness products for WFM. Operating as a unified force, Private Brands supports both North American and International operations by leveraging cross-functional expertise in product development, sourcing, sensory, commercialization and quality assurance to bring our products to market end-to-end across all WFM and Amazon channels.

Through the integration of Whole Foods Market (WFM) and Amazon-branded products, Private Brands enables WWGS to deliver high-quality, innovative products and brands while maintaining operational excellence across diverse global markets.

This collaborative structure allows WWGS to rapidly scale its food portfolio while maintaining consistent quality standards and efficient processes throughout its worldwide operations. This team manages the Amazon Saver, Amazon Grocery, byAmazon, Aplenty, Amazon Kitchen, 365 by WFM (including our organic products), and Whole Foods Market brands.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, AUSTIN - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10439740