Business Analyst

Who Are We Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.

At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients.

With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future.

This is full-time onsite role based in our Hammersmith London office. Why This Role Matters As a Business Analyst, you will play a key role in translating product intent into clear, delivery-ready solutions, enabling seamless collaboration between solution architects, engineering, and delivery teams.

You will help reduce delivery risk by improving requirement clarity, driving consistency across design, build, and test phases, and ensuring strong traceability across product changes.

What You Bring

• 4+ years of experience in Business Analysis, Systems Analysis, or Solution Design in complex product environments.
• Strong understanding of back-end systems, integrations, and data flows.
• Experience working in agile or product-led delivery environments.
• Strong analytical, problem-solving, and communication skills.
• Familiarity with tools such as Jira and Confluence.
• Understanding of non-functional requirements such as performance, security, and data integrity.
• What You’ll Do Translate high-level requirements into clear, delivery-ready user stories and solution definitions.
• Collaborate with solution architects, product owners, and engineering teams to ensure alignment and clarity.
• Define system interactions, data flows, and capture functional and non-functional requirements.
• Support backlog refinement, sprint readiness, and ensure acceptance criteria are clear and testable.
• Maintain documentation, traceability, and support impact analysis for changes and releases.

Benefits And Perks

Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process. Contact Us If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status . If you need adjustments during recruitment, simply let us know.

Visit our website at hansencx.com for more information. Data Privacy Notice By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations.