JUNIOR DEVOPS SUPPORT ENGINEER – CLIENT SITE, KOCHI

Mettle Networks (P) Ltd

Floor 3, Amstor House, Technopark Campus, Trivandrum , 695581

http://www.mettlenetworks.com

Junior Dev

Ops Support Engineer – Client Site, Kochi

Closing Date:20,June 2026

Job Published: 06,May 2026

Contact Email: careers@mettlenetworks.com

Brief Description

Mettle Networks is looking for fresh graduates to join our team as Junior Dev

Ops Support Engineers for deployment at a client site in Kochi.

This is an entry-level production operations role suitable for candidates who want to build a career in Linux systems, production support, telecom/cloud infrastructure, and Dev

Ops operations.

The selected candidates will work as part of Mettle’s technical operations team and will provide on-site support for high-security production systems under defined procedures, supervision, and escalation processes.

Role Overview

The role involves working on Ubuntu/Linux-based systems at the client site. The engineer will act as a first-level technical operations resource, assisting with routine operational activities, system checks, basic troubleshooting, log collection, status reporting, and escalation.

This role does not require advanced Dev

Ops, cloud, automation, or programming experience. However, the candidate must be comfortable working in a Linux command-line environment and must be disciplined in following written procedures.

Key Responsibilities

• Perform routine system checks on Ubuntu/Linux systems as per defined SOPs.

• Work at the Linux command terminal for basic operational tasks.

• Monitor system status and report observations clearly.

• Collect logs, command outputs, screenshots, and other diagnostic information when required.

• Execute only approved commands and tasks as instructed by Mettle’s senior technical team.

• Follow escalation procedures for incidents, alerts, or abnormal observations.

• Maintain activity logs, shift handover notes, and task completion updates.

• Coordinate with Mettle’s remote engineering/support team.

• Comply with client-site security, access-control, confidentiality, and operational policies.

• Support production operations without making unauthorized changes to systems.

Candidate Profile

We are looking for candidates who are:

• Reliable and punctual.

• Comfortable working in structured production environments.

• Careful while handling technical systems.

• Willing to learn from senior engineers.

• Patient, observant, and process-oriented.

• Able to communicate clearly and escalate issues without delay.

• Serious about building a long-term career in systems, networking, telecom infrastructure, or Dev

Ops operations.

Work Location

Client Site – Kochi, Kerala

Candidates must be willing to work from the client location.

Experience

Freshers / Entry-level candidates

How to Apply

Interested candidates may send their resume to: careers@mettlenetworks.com

Email subject line: Application – Junior Dev

Ops Support Engineer – Kochi

About Mettle Networks

Mettle Networks is a deep-technology company working in telecom, networking, cloud infrastructure, and production-grade software platforms. Our products and solutions are used in demanding technical environments where reliability, security, and operational discipline are critical.

Preferred Skills

Required Qualifications

• B.Tech / MCA graduates.

• Freshers may apply.

• Basic working knowledge of Linux command line, preferably Ubuntu.

• Basic understanding of IP networking concepts such as IP address, gateway, DNS, SSH, ping, and traceroute.

• Proficiency in Malayalam and English is mandatory.

• Willingness to work from the client site in Kochi.

• Ability to follow SOPs, checklists, and escalation procedures accurately.

• Good communication skills for reporting status, incidents, and task updates.

• High level of discipline, confidentiality, punctuality, and professional conduct.

• Willingness to undergo client-side security procedures and background verification, if required

Good to Have

• Familiarity with SSH/SCP.

• Basic understanding of system logs.

• Exposure to Ubuntu or other Linux distributions.

• Basic shell scripting knowledge.

• Internship, academic project, or lab exposure involving Linux, networking, servers, or technical support.

• Familiarity with ticketing systems or incident reporting.