Cloud Observability SRE

About Company :

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

· Job Title: Cloud Observability SRE

· Location: PAN INDIA

· Experience: 5+ yrs

· Job Type : Contract to hire.

· Notice Period:- Immediate joiners.

Mandatory Skills:

Note:

This role requires working one shift aligned to US business hours, preferably 10 AM CST – 6 PM CST (+/- 2 hrs. before or after).

New Relic, Azure Cloud & Dev

Ops

The Cloud Observability SRE is responsible for implementing, maintaining, and evolving cloud observability services for Abbott’s Enterprise Cloud environments. This role operates within a Dev

Sec

Ops model, enabling continuous integration, deployment, and scaling of observability practices. The engineer will deliver end‑to‑end observability solutions including requirements gathering, design, integration using Infrastructure-as-Code, and operational support. The role also involves evaluating vendor technologies, participating in proofs of concept, and ensuring adherence to observability best practices with a focus on resiliency, scalability, security, and automation. The ideal candidate is self-driven, highly collaborative, an effective communicator, and passionate about innovation, cost-efficient solutions, and bringing new ideas to the team.

CORE JOB RESPONSIBILITIES

• Deploy and configure observability platforms using best practices, reusable IaC templates, SOPs, and standardized configurations.

• Build dashboards for performance, availability, service health, synthetic monitoring, alerting, and SLO/SLI management across applications, platforms, and infrastructure.

• Apply AI/ML‑enabled observability tools and data-driven approaches to detect anomalies, generate predictive insights, and perform deep analysis on latency, reliability, error rates, MTTD, MTBF, MTTR, and other key metrics.

• Provide SME-level support to cross-functional teams for incident triage and troubleshooting across the full cloud application/infrastructure stack.

• Assist Dev

Ops teams with troubleshooting cloud-native applications and infrastructure issues using observability insights, including end‑user experience metrics.

• Enhance overall cloud service reliability, resiliency, deployment quality, CI/CD pipeline health, and visibility into IaaS/PaaS service observability across cloud providers.

MINIMUM EXPERIENCE / TRAINING / SKILLS

• Bachelor’s degree in technology, information systems, or related discipline (preferred).

• 6+ years of Observability/Monitoring SRE experience.

• AWS and/or Azure cloud certifications (required).

• Certified Observability Expert (required).

MUST HAVE SKILLS

• Experience with AI and Non-AI observability/monitoring tools such as New Relic (preferred), Datadog, Dynatrace, Logic

Monitor.

• Hands-on experience integrating with Service

Now ITSM for ticketing and event correlation.

• Strong knowledge of AWS/Azure IaaS/PaaS services including compute, storage, and networking.

• Proficiency with Terraform (IaC), Ansible (Configuration Management), Python, JSON.

• Experience with Git/Git

Hub Copilot, CI/CD platforms (Jenkins, Azure Dev

Ops), and Big Panda (Event Management).

• Familiarity with cloud-native backup/recovery and site-recovery solutions for AWS/Azure.

• Basic understanding of database platforms including AWS RDS, Azure SQL, PostgreSQL, MongoDB Atlas, Cosmos DB.

• Exposure to RAG applications and LLM model evaluation platforms such as Azure OpenAI and AWS Bedrock.

PREFERRED (NICE-TO-HAVE) SKILLS

• Experience with Jira (Scrum/Sprint Management) and Confluence (Documentation).

• Understanding of Kubernetes, Docker, and CaaS platforms on Azure/AWS.