Quality Engineer - Automation Testing [T500-25729]

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

BUSINESS UNIT DESCRIPTION:

The Application Engineering Shared Platform Technology Team at CIBC is responsible for developing, maintaining, and supporting the foundational technology platforms and services that are used across multiple business units within the bank. Their work enables efficiency, consistency, and scalability for CIBC’s digital and operational capabilities.

JOB PURPOSE:

The Quality Engineer is responsible for leading and coordinating all aspects of quality engineering and software testing for assigned projects or initiatives. This role ensures rigorous adherence to QA/QE standards, manages testing teams, and drives the implementation of automation and innovative solutions to improve quality, efficiency, and cost-effectiveness. The incumbent adds value by providing technical leadership, ensuring compliance, and supporting continuous improvement in testing processes and methodologies.

KEY ACCOUNTABILITIES:

• Testing Coordination & Execution

• Defect & Compliance Management

• Technical Leadership.

CROSS-FUNCTIONAL RELATIONSHIPS:

• Develop, publish, and execute test plans, test cases, traceability matrices, automation scripts, virtualization, status reports, defect and exit reports.

• Identify and obtain required test data and test environments.

• Develop, publish, and execute testing estimates and manage financials related to testing activities.

• Track and report QA/QE metrics and KPIs such as velocity and defect slippage.

• Manage defects throughout their lifecycle, ensuring timely resolution and documentation.

• Identify, manage, and implement remediation for any noncompliance items and deviations.

• Ensure adherence to QA/QE standards and support the implementation of new standards.

• Recognize and identify areas for process, policy, or tool improvement.

• Provide input, feedback, and challenge to technical designs and assess impacts to testing.

• Identify and implement automation, AI, or other emerging solutions to expedite testing and improve quality.

• Lead the adoption of automation frameworks and tools.

• Collaborates with project managers, business analysts, developers, and other stakeholders to coordinate testing activities and ensure alignment with project objectives.

• Works closely with development teams to provide feedback on technical designs and assess testing impacts.

• Interacts with external vendors and tool providers to evaluate and integrate testing solutions.

• Partners with other QA/QE professionals across the organization to share best practices and drive continuous improvement.

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:

• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines, and controls.

AUTHORITIES / DECISION RIGHTS:

JOB DIMENSIONS:

KNOWLEDGE AND SKILLS:

Education:

Bachelor’s degree in Computer Science, Engineering, Information Technology or related field.

Domain Knowledge:

• Retail banking, mobile testing, web-based testing, UX testing, API testing, accessibility.

• As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

• Responsible for the delivery of testing services for assigned projects/initiatives, supporting retail banking, mobile, web-based, UX, API, and accessibility testing.

• Provides technical and process leadership to ensure quality standards are met.

• Supports achievement of business unit goals through effective quality engineering and testing practices.

Must have skills:

• 3+ years of experience in QA/QE, 1–3 years of experience in development.

• Coordination and leadership skills to lead workstreams, programs, or multiple projects/initiatives.

• Extensive hands-on experience in automation testing frameworks, particularly Java and Selenium.

• Strong expertise in API automation and service virtualization using Parasoft Soatest-Virtualize.

• Solid programming skills in Java and Python.

• Experience with containerization and orchestration tools such as Docker and Kubernetes.

• Proficient with version control systems (Git, Git

Hub).

• Experience with desktop automation tools such as Win

App Driver.

• Strong verbal and written communication skills.

• Problem-solving skills and ability to resolve operational or process issues.

• Strong analytical, troubleshooting, and problem-solving skills.

Nice to have:

• Exposure to CI/CD pipelines and Dev

Ops practices.

• Familiarity with cloud platforms (AWS, Azure, GCP).

• Knowledge of microservices architecture and testing strategies.

• Familiarity with Agile/Scrum methodologies.

• Experience with test management tools (e.g., JIRA, Test

Rail).

• Familiarity with core banking systems, client messaging, targeted customer marketing, product offerings, and cross-platform integrations

• Understanding of BDD/TDD practices.

• Proficient in Robot Framework for end-to-end automation.

• Understanding of Enterprise Java applications and test automation best practices.

• Experiment with using Github Copilot for script and data generation

• Familiarity with LLM models, Agentic AI, Embeddings, Vectors, RAG.