Systems Administrator 2

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Systems Administrator 2, you will be a vital member within Information Technology (IT) Operations Division, providing direct technical support within the team and to clients across the corporation. Participation in providing on-call support seven days a week, 24 hours per day is required. Primary duties include:

• Manage, support, monitor, and maintain a Windows 11 Microsoft Endpoint environment.

• Manage, support, monitor, and maintain a Microsoft Azure Virtual Desktop Environment

• Participate in incident, problem, crisis, configuration, change management activities, and document creation/management activities.

Qualifications

• A completed 2-year diploma in Computer Science or a related field, with at least 4 years of relevant experience; OR

• A degree in Computer Science or related with at least 3 years of relevant experience.

• Demonstrated advanced proficiency in Power

Shell is required.

• Demonstrated knowledge and experience in supporting and managing Windows 11 devices using Microsoft Intune Suite is required.

• Demonstrated advanced experience with Microsoft Configuration Manager, including application and software development.

• Preference will be given to candidate with experience designing, managing, and support a multi-datacenter, highly available Azure Virtual Desktop (AVD) environment for Windows endpoints.

• The successful candidate will demonstrate strong research and analytical skills, a proven aptitude for problem solving, the ability to communicate complex technical concepts to non-technical audiences, and a strong commitment to exemplary customer service.

Pre-employment Requirements

• A security clearance will be conducted.

• Successful applicants must provide proof of qualifications.

Workstyle

• This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.

Position and Pay Information

Business Unit: Information Technology

Union: CUPE Local 38

Position Type: 1 Temporary (up to 12 months)

Compensation: Pay Grade 12 $48.54 - 64.88 per hour. Out-of-Schedule Rates: $60.30 - 73.26 per hour. This position is presently paid at an Out-of-Schedule rate to reflect current market conditions. Should market conditions change, the salary may be reviewed and may revert to the base rate.

Hours of work:

Standard 35 hour work week.

Days of work:

This position works a 5-day work week with 1 day off in a 3 week cycle.

Location:

133 6 Avenue SE

Audience: Internal/External

Apply By: May 5, 2026

Job ID: 314138