Network Field Engineer

We are looking for a Network

Field Engineer “Saudi National” To be responsible for Laying of Optical Fiber and Termination on the Patch Panels and/or Switches/Routers. Troubleshooting of Structured Cabling (Copper and/or Fiber) in case of connectivity problems.

Responsibilities

• Provides technical assistance to first and third tier support groups and department end users.

• Helps analyze and resolve technical problems for established networks.

• Provides assistance and handles technical network problems and emergencies.

• Assists in identifying problems across multi-platform distributed network environment.

• Installs, configures and maintains network components as directed by team lead.

• Establishes user profiles, user environments, directories, and security for networks.

• Document network problems and resolutions for future reference.

• Assists in the running of email, anti-spam and virus protection.

• Assists in the analysis and resolution of wide range Network faults.

• Reports network operational status by gathering information as directed.

• Maintains records including problem documentation and actions taken.

• Escalates any risks and issues to the Network Team Lead.

• Interacts with and influences department/project team members.

• Determines when issues should be escalated to a higher level.

• Performs a broad range of work, sometimes complex and non-routine, in a variety of environments

Requirements

• Bachelor’s degree / Diploma in Electrical / Electronic Communication Engineering.

• Out of work for more than 3 months.

• Based in Jeddah or ready to relocate to.

• Basic knowledge of IP networking & telephony, Audio/Visual & Video conferencing systems.

• Must have technical knowledge with the following technologies and protocols: VLAN, VTP, Spanning Tree.

• One of the following certifications are preferred: CCNA, CCNP, ITIL.