Network Engineer (KL)

Qualifications:

• Degree in Computer Science, Computer Engineering, Electronics and Communications Engineering and other related IT courses.

• Equivalent complete IT training certification.

• 1-2 years experience as PC Specialist, Desktop Specialist, Technical Support or Telecom.

• Analyst in an Enterprise setting preferred

• Must have an extensive knowledge of Windows 7 and latest desktop operating system.

• Must have a working knowledge of Windows Server 2007 and latest server operating system including Active Directory.

• Must have a working knowledge of AVAYA VOIP phone units.

• Must have strong knowledge of MS Office products.

• Must have understanding of basic LAN, telephony and desktop applications.

• Ability to respond to various inquiries.

• Ability to effectively present ideas and concepts to all levels of audiences.

Responsibilities:

Responsibilities:

• Implement Teleperformance Global Essential Compliance and Security Policy.

• Perform user account management.

• Perform Windows Desktop administration (modifying login scripts, rolling out Desktop changes through Group Policy, applying desktop patches, etc).

• Perform VOIP phone unit administration, installation, deployment.

• Provide technical guidance to End Users after escalation from Service Desk.

• Assist the Site IT Manager in the day to day management of IT operations.