Blackboard Edutech India
Seeking offshore Network Engineers to support a U.S.-based engineering team in a managed services workplace. This is an execution-focused role involving network support, deployments, and troubleshooting across multi-vendor environments. No architecture/design ownership required.
Key Responsibilities:-
Troubleshoot and resolve issues across Cisco Meraki, Fortinet (Forti
Gate), Cradlepoint, and SD-WAN environments
Handle site outages, WAN/connectivity issues, firewall policies, routing, and VPNs
Support SD-WAN performance and failover scenarios
Execute deployment cutovers and assist in network implementations
Provide remote support to field technicians during installations
Work on tickets, monitoring, and operational tasks throughout the shift
Coordinate with ISPs/carriers for circuit and connectivity issues
Maintain accurate documentation, runbooks, and ticket updates
Requirements:-
3–5 years of experience in network engineering/support
Strong hands-on experience with Cisco Meraki, Fortinet, and cellular networking (Cradlepoint)
Solid knowledge of VLANs, routing, VPNs (IPsec), firewall policies, and SD-WAN
Ability to troubleshoot independently and handle deployments with minimal supervision
Experience supporting remote installations and working with distributed teams
Certifications:-
Meraki and Fortinet certifications (required)
Network+ / CCNA (preferred)
Nice to Have:-
Palo Alto (PAN-OS / Prisma SD-WAN)
Cisco routing & switching / SD-WAN
Cellular networking experience
Skills:-
Robust communication (spoken & written English)
Ability to work independently and collaborate with global teams
Detail-oriented with good documentation practices
Job Types: Full time, Permanent
Pay: ₹40,000.00 - ₹80,000.00 per month
Work Location: In person
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This role has been verified for authenticity, market-rate compensation, and remote eligibility.
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