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Verified
Cenosco
NA Senior Tech Support Engineer – Lead Complex SaaS Issues
Houston, TXFull-timeSeniorCompetitiveMay 7, 2026
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Job Description
A leading software firm is seeking a Senior Technical Support Engineer to manage customer issues in North America. The role involves investigating complex problems in a SaaS environment, communicating effectively with customers and teams, and leading operational improvements. Ideal candidates have strong technical skills, proficiency in SQL, and excellent communication abilities in English and Spanish. This position offers flexible work arrangements and competitive compensation.
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This role has been verified for authenticity, market-rate compensation, and remote eligibility.
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