Big Data Support Engineer

Big Data Support Engineer

Responsibilities:

• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• Provide operational support and ensure SLI of Applications

• Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA

• Proactively identify and identify opportunities for preventive Maintenance

• Respond on time to the queries raised by various business units

• Provide Timely updates (Status, Progress, Issues, and resolutions) to Business Stakeholders

• Participate in a Disaster Recovery and Business Continuity exercise

Job Requirements:

• Up to 4 years of IT experience

• Proven analytical abilities with solid experience in a Production Support setting.

• Strong SQL and Unix shell scripting

• Incident, problem, and service Outage management experience is a plus.

• Good Communication and Articulation Skills

• Familiarity with Teradata or Hadoop.

• Familiarity with job scheduling is a plus

• Available for 24*7 work involving shifts to support AMS