IT Technical Support Engineer

• Develop in-depth expertise in Clocktos products, including features, functionalities, and business benefits, and act as the primary point of contact for all product-related technical queries

• Engage proactively with clients to understand their technical requirements and challenges, delivering timely support via calls, emails, and remote tools such as Any

Desk

• Conduct structured training sessions for clients and end users to ensure effective adoption and optimal utilization of the platform

• Collaborate closely with sales and marketing teams to support product presentations and deliver impactful live demonstrations to prospective clients

• Create and maintain comprehensive technical documentation, including user guides, FAQs, troubleshooting resources, and best practices

• Lead product demonstrations, clearly communicating value propositions and aligning solutions with client needs

• Provide on-site support when required and remain flexible to travel in line with business requirements

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement

• Internet reimbursement

Work Location: In person