Technical Project Manager

Introduction

The business requires an experienced and highly professional Technical Project Manager to assist with managing the implementation of Fixed Line Projects within the region. The role of the Technical Project Leader is critical within the region and will work alongside the vendors, other ISPs, customer Project Leaders and planning teams. The role requires a confident, energetic, and experienced individual to represent the TFLS department within the Region. The role is regional specific as the TFLS stakeholders are generally based locally and will be required to be engaged weekly. The role will report directly to the TFLS Regional Manager.

Duties & Responsibilities

• Manage end-to-end delivery of fixed line projects from initiation to completion (RFP to COC)

• Plan and facilitate project kick-offs, milestone tracking, and overall project governance

• Coordinate and manage multiple vendors, ISPs, and contractors for infrastructure deployment

• Monitor project schedules, ensuring adherence to SLAs, OLAs, and regional rollout targets

• Oversee ordering and provisioning of fixed-line services from third-party ISPs

• Identify, manage, and mitigate project risks, dependencies, and escalations

• Ensure infrastructure and service quality compliance, including adherence to OHAS policies

• Track and report project progress, performance metrics (MTTI, timelines), and cost data

• Support stakeholder communication by simplifying technical concepts and providing regular updates

• Enable vendor onboarding, alignment with organizational processes, and facilitate vendor payments (COA/COC)

• Drive continuous improvement in processes, delivery efficiency, and team collaboration

• Review and approve network installations (remote/on-site) based on compliance and documentation

Desired Experience & Qualification

• Minimum 5+ years of experience in the Telecommunications industry

• Hands-on experience in fixed line / ICT project delivery and service management

• Experience managing large-scale, multi-site rollouts (100+ services/month preferred)

• Strong experience in vendor and stakeholder management across regions

• Exposure to global or multinational environments and diverse teams

• Practical knowledge of telecom network implementation (fibre, microwave, etc.)

• Understanding of IP networking concepts

• Proven ability in risk management, SLA tracking, and project reporting

Desired Qualifications

• Matric Certificate (High School completion)

• Diploma in Engineering, Telecommunications, or IT (minimum requirement)

• PRINCE2 Practitioner and/or PMP Certification (preferred)

• Strong understanding of project management methodologies and governance frameworks