Business Product Management Specialist (eWallet & Digital Products)

Department Product Management

Level

Experienced (Individual Contributor)

Location

Kuala Lumpur

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

About the Team:

The role is responsible for end-to-end management of e

Wallet & Digital Product features, from conceptualisation, design, and roadmap planning to enhancement, rollout, and post-deployment monitoring.

Job Description:

• Lead product roadmap planning and execution, driving continuous improvement, innovation, and operational efficiency in product management processes aligned to business strategy.

• Coordinate with business and regional product teams in Singapore and Shenzhen to analyse and evaluate feature requests, ensuring alignment and feasibility for accurate and comprehensive Business Requirement Documents (BRDs).

• Manage User Acceptance Testing (UAT) deliverables: Review test cases based on business requirements, plan test schedules and resources, coordinate execution, track progress, escalate risks, and ensure clear documentation and timely resolution of defects.

• Work with Regional and Local cross-functional teams to ensure smooth and timely product delivery, from development through deployment.

• Prepare training materials and conduct briefings for impacted business units.

• Respond to system queries, troubleshoot issues, and provide solutions in collaboration with development and product teams.

Requirements:

• Minimum 5 – 7 years of product management experience in financial services or related tech industries.

• Proven ability to launch and manage product features in fast-paced environments.

• Strong communication skills with the ability to clearly convey ideas and technical concepts.

• Proficient in English and Malay (written and spoken); Chinese is a plus.

• Detail-oriented, proactive, critical thinker with a growth mindset and strong team spirit.

• Experience in the Fintech industry is an advantage.