Junior Project Manager - SaaS

OUR MISSION

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Tel is a dynamic organization focused on delivering SaaS and telecommunications solutions. The company prioritizes innovation and internal growth, offering a path for driven individuals to evolve from execution-focused roles into strategic leadership positions within the product ecosystem.

ABOUT THE ROLE

The Junior Project Manager role is designed for a structured and curious individual who enjoys coordinating work and solving complex problems. Initially focusing on project execution and stakeholder management, the position offers a performance-based growth path into a Product Manager role within 6–12 months.

MAIN DUTIES

During the Junior Project Manager phase, the candidate will focus on the following core areas:

• Project Coordination & Execution: Track internal projects and timelines across technical and support teams. Follow up with stakeholders, identify blockers early, and maintain project task boards while providing weekly status reports to management.

• Requirements & Documentation: Work with internal teams to understand and document business and customer requirements clearly. Ensure alignment between business needs and technical execution while maintaining internal process documentation.

• Cross-Team Collaboration: Coordinate communication between support, technical teams, and management. Translate technical information into business-friendly language to ensure smooth handovers.

• Product & Customer Exposure: Assist in gathering customer feedback from support and operations to track recurring issues and improvement opportunities.

Growth Path

Transition to Product Manager (6–12 months):

• Transition Milestone: Owning specific product components end-to-end and helping define product improvements based on customer feedback and operational insights.

• Strategic Involvement: Supporting product roadmap planning, prioritisation, and monitoring performance metrics to improve quality and usability.

REQUIREMENTS

The ideal candidate should meet the following requirements:

• Education: A completed or in-progress Diploma or Degree in Business, IT, Engineering, Operations, or a related field.

• Core Skills: Strong organisational and follow-up skills with the ability to manage multiple tasks and deadlines. Clear written and verbal communication is essential.

• Preferred Experience: Previous exposure to project coordination, operations, or software tools like Trello, Jira, or Click

Up is considered an advantage.