Senior Project Manager – Rewards & Digital Channels

Senior Project Manager – Rewards & Digital Channels

Role Overview

Seeking a senior, business-savvy Project Manager with deep Rewards experience to lead complex, large-scale initiatives across Rewards and Digital Channels. This role requires strong leadership, stakeholder influence, and delivery excellence in evolving, data-driven environments.

Key Responsibilities

• Lead end-to-end project delivery across Rewards and Digital initiatives

• Define and implement project governance frameworks and delivery structures

• Develop and manage integrated project plans, timelines, and dependencies

• Facilitate workshops with business, technical teams, and external partners

• Drive stakeholder alignment across business, IT, compliance, and operations

• Manage risks, issues, and dependencies (RAID) with mitigation strategies

• Provide executive-level reporting, insights, and progress updates

• Oversee vendor and partner coordination

• Ensure alignment between technology solutions and business outcomes

• Establish communication and change management plans to support adoption

• Track delivery against scope, budget, and timelines

Key Skills & Experience

• Financial services / insurance experience (preferred)

• Agile methodologies (SAFe, Scrum, etc.)

• Strong stakeholder engagement & leadership

• Ability to manage ambiguity, complexity, and cross-functional teams

• Exposure to data-driven / AI-influenced delivery environments

Non-Negotiable Requirements

• Proven hands-on Rewards experience, including:

• Programme lifecycle management

• Rewards models & rule configuration

• Partnerships & onboarding

• 8–10 years’ Project Management experience

• Delivery of complex, strategic Rewards programmes

• Ability to thrive in fast-paced, complex environments

👉 No Rewards experience = Not considered

Application Notice

Should you not receive any feedback within three (3) weeks of submitting your application, please consider your application unsuccessful.